Sean Morgan
Data Analyst
Fairfax,VA
Summary
Results-driven professional with a diverse background encompassing logistics, data analysis, and customer service. Seeking a challenging position to leverage strong analytical skills, keen attention to detail, and adept problem-solving abilities in driving operational efficiency and achieving outstanding outcomes.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
AMMUNITION SPECIALIST
UNITED STATES ARMY
FORT BRAGG, NORTH CAROLINA
09.2019 - 03.2023
- Managed ammunition handling processes, including shipping, receiving, transportation, warehousing, and maintenance
- Oversaw property book valued at over $4,000,000 ensuring accurate records and accountability
- Utilized Microsoft Word, Excel, Outlook, and PowerPoint to maintain precise documentation and facilitate effective communication across departments.
DATA ANALYST
HILTON INTERNATIONAL
TYSONS CORNER, VIRGINIA
06.2018 - 08.2019
- Successfully migrated legacy system to Salesforce, enhancing data management and reporting capabilities
- Generated quarterly and annual reports on financial metrics, providing valuable insights for revenue development
- Implemented data cleansing techniques to rectify errors and ensure 100% data accuracy and integrity.
DECOMMISSION TECHNICIAN
STERLING, VIRGINIA
01.2018 - 05.2018
- Decommissioned legacy hardware from data center facilities, adhering to proper protocols and procedures
- Conducted hard drive removal and destruction, maintaining data security and privacy
- Updated progress and reported activities through web ticketing system.
- Managed over 50 units per day.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Cultivated interpersonal skills by building positive relationships with others
- Strengthened communication skills through regular interactions with others
- Demonstrated respect, friendliness and willingness to help wherever needed
DATA ENTRY CLERK
NATIONAL ASSOCIATION OF MUSIC EDUCATION
RESTON, VIRGINIA
11.2017 - 01.2018
- Reviewed, fact-checked, and processed invoices for payout, ensuring accuracy and timeliness
- Identified unpaid invoices and notified relevant parties, facilitating effective financial management
- Indexed over 10,000 invoices and maintained proper filing, ensuring easy access and organization of documents.
DOCUMENT PROCESSOR
K-12 INC
HERNDON, VIRGINIA
06.2017 - 10.2017
- Verified documents required for enrollment into online schooling, maintaining accuracy and compliance
- Utilized Salesforce to convert over 50 opportunities into accounts per day, enhancing sales and customer management.
- Evaluated current document processes, suggested methods for change and implemented successful improvements
- Carefully reviewed all documents and reports for completeness and accuracy
AIR IMPORT/EXPORT SPECIALIST
DHL GLOBAL FORWARDING
STERLING, VIRGINIA
01.2017 - 06.2017
- Documented shipments to ensure compliance with customs regulations and facilitate smooth clearance
- Counseled clients on tariffs, insurance, and quotas, ensuring smooth logistics operations
- Collaborated with customs agents to expedite shipment clearance and resolve any issues
- Maintained and updated HT Codes and Schedule B code lists, ensuring accurate classification
- Reviewed and resolved inaccuracies in invoices and shipping documents, ensuring financial accuracy.
DATA ENTRY ASSOCIATE FOR FOOD DICTIONARY
PROJECT THE NPD GROUP
HERNDON, VIRGINIA
06.2016 - 12.2016
- Conducted data quality checks for new product data, ensuring accuracy and consistency
- Improved data quality and attribute coding, enhancing the value of business intelligence
- Managed multiple categories and assignments, demonstrating strong organizational skills
- Utilized NPD's proprietary software (Flexsys, Powerview, Remedy) effectively for data processing and analysis
- Identified and resolved data problems and inconsistencies, maintaining data integrity.
Shift Lead
POTBELLY
CHANTILLY, VIRGINIA
06.2014 - 06.2016
- Supervised staff during shifts, ensuring smooth operations and exceptional customer service
- Resolved customer complaints promptly and effectively, maintaining customer satisfaction
- Performed money counts with cashiers, addressing discrepancies and maintaining financial accuracy
- Greeted customers and provided guidance on order placement, ensuring positive dining experience.
Audio Technician
JC PRODUCTIONS
FAIRFAX, VIRGINIA
02.2011 - 09.2019
- Recorded audio tracks in various settings, including indoor, outdoor, and studio environments
- Processed and edited tracks using digital mixers and software, ensuring high-quality sound production
- Identified and resolved audio-related issues to deliver optimal sound experiences.
Picker/Packer
AMAZON
10.2010 - 05.2014
- Marked and labeled containers and products, ensuring accurate identification and tracking
- Removed completed or defective products, maintaining efficient flow within the warehouse.
Driver Helper
UNITED PARCEL SERVICE
10.2009 - 08.2010
- Recorded delivery information accurately, ensuring proper documentation and tracking
- Addressed customer complaints professionally, resolving issues to enhance customer satisfaction
- Reviewed lists and loaded trucks, optimizing delivery routes and schedules.
Education
SIGNAL SUPPORT SYSTEMS SPECIALIST -
SIGNAL SUPPORT SYSTEMS SPECIALIST SCHOOL
11.2019 - 05.2020
Chantilly High School
Chantilly, VA 09.2004 - 06.2008
Skills
Analytical thinking and problem-solving
References
References:
Available upon request
Timeline
SIGNAL SUPPORT SYSTEMS SPECIALIST -
SIGNAL SUPPORT SYSTEMS SPECIALIST SCHOOL
11.2019 - 05.2020
AMMUNITION SPECIALIST
UNITED STATES ARMY
09.2019 - 03.2023
DATA ANALYST
HILTON INTERNATIONAL
06.2018 - 08.2019
DECOMMISSION TECHNICIAN
01.2018 - 05.2018
DATA ENTRY CLERK
NATIONAL ASSOCIATION OF MUSIC EDUCATION
11.2017 - 01.2018
DOCUMENT PROCESSOR
K-12 INC
06.2017 - 10.2017
AIR IMPORT/EXPORT SPECIALIST
DHL GLOBAL FORWARDING
01.2017 - 06.2017
DATA ENTRY ASSOCIATE FOR FOOD DICTIONARY
PROJECT THE NPD GROUP
06.2016 - 12.2016
Shift Lead
POTBELLY
06.2014 - 06.2016
Audio Technician
JC PRODUCTIONS
02.2011 - 09.2019
Picker/Packer
AMAZON
10.2010 - 05.2014
Driver Helper
UNITED PARCEL SERVICE
10.2009 - 08.2010
Chantilly High School
09.2004 - 06.2008
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