Sean Morgan
Data Analyst
Fairfax,VA
Summary
Results-driven professional with a diverse background encompassing logistics, data analysis, and customer service. Seeking a challenging position to leverage strong analytical skills, keen attention to detail, and adept problem-solving abilities in driving operational efficiency and achieving outstanding outcomes.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
AMMUNITION SPECIALIST
UNITED STATES ARMY
FORT BRAGG, NORTH CAROLINA
09.2019 - 03.2023
- Managed ammunition handling processes, including shipping, receiving, transportation, warehousing, and maintenance
- Oversaw property book valued at over $4,000,000 ensuring accurate records and accountability
- Utilized Microsoft Word, Excel, Outlook, and PowerPoint to maintain precise documentation and facilitate effective communication across departments.
DATA ANALYST
HILTON INTERNATIONAL
TYSONS CORNER, VIRGINIA
06.2018 - 08.2019
- Successfully migrated legacy system to Salesforce, enhancing data management and reporting capabilities
- Generated quarterly and annual reports on financial metrics, providing valuable insights for revenue development
- Implemented data cleansing techniques to rectify errors and ensure 100% data accuracy and integrity.
DECOMMISSION TECHNICIAN
STERLING, VIRGINIA
01.2018 - 05.2018
- Decommissioned legacy hardware from data center facilities, adhering to proper protocols and procedures
- Conducted hard drive removal and destruction, maintaining data security and privacy
- Updated progress and reported activities through web ticketing system.
- Managed over 50 units per day.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Cultivated interpersonal skills by building positive relationships with others
- Strengthened communication skills through regular interactions with others
- Demonstrated respect, friendliness and willingness to help wherever needed
DATA ENTRY CLERK
NATIONAL ASSOCIATION OF MUSIC EDUCATION
RESTON, VIRGINIA
11.2017 - 01.2018
- Reviewed, fact-checked, and processed invoices for payout, ensuring accuracy and timeliness
- Identified unpaid invoices and notified relevant parties, facilitating effective financial management
- Indexed over 10,000 invoices and maintained proper filing, ensuring easy access and organization of documents.
DOCUMENT PROCESSOR
K-12 INC
HERNDON, VIRGINIA
06.2017 - 10.2017
- Verified documents required for enrollment into online schooling, maintaining accuracy and compliance
- Utilized Salesforce to convert over 50 opportunities into accounts per day, enhancing sales and customer management.
- Evaluated current document processes, suggested methods for change and implemented successful improvements
- Carefully reviewed all documents and reports for completeness and accuracy
AIR IMPORT/EXPORT SPECIALIST
DHL GLOBAL FORWARDING
STERLING, VIRGINIA
01.2017 - 06.2017
- Documented shipments to ensure compliance with customs regulations and facilitate smooth clearance
- Counseled clients on tariffs, insurance, and quotas, ensuring smooth logistics operations
- Collaborated with customs agents to expedite shipment clearance and resolve any issues
- Maintained and updated HT Codes and Schedule B code lists, ensuring accurate classification
- Reviewed and resolved inaccuracies in invoices and shipping documents, ensuring financial accuracy.
DATA ENTRY ASSOCIATE FOR FOOD DICTIONARY
PROJECT THE NPD GROUP
HERNDON, VIRGINIA
06.2016 - 12.2016
- Conducted data quality checks for new product data, ensuring accuracy and consistency
- Improved data quality and attribute coding, enhancing the value of business intelligence
- Managed multiple categories and assignments, demonstrating strong organizational skills
- Utilized NPD's proprietary software (Flexsys, Powerview, Remedy) effectively for data processing and analysis
- Identified and resolved data problems and inconsistencies, maintaining data integrity.
Shift Lead
POTBELLY
CHANTILLY, VIRGINIA
06.2014 - 06.2016
- Supervised staff during shifts, ensuring smooth operations and exceptional customer service
- Resolved customer complaints promptly and effectively, maintaining customer satisfaction
- Performed money counts with cashiers, addressing discrepancies and maintaining financial accuracy
- Greeted customers and provided guidance on order placement, ensuring positive dining experience.
Audio Technician
JC PRODUCTIONS
FAIRFAX, VIRGINIA
02.2011 - 09.2019
- Recorded audio tracks in various settings, including indoor, outdoor, and studio environments
- Processed and edited tracks using digital mixers and software, ensuring high-quality sound production
- Identified and resolved audio-related issues to deliver optimal sound experiences.
Picker/Packer
AMAZON
10.2010 - 05.2014
- Marked and labeled containers and products, ensuring accurate identification and tracking
- Removed completed or defective products, maintaining efficient flow within the warehouse.
Driver Helper
UNITED PARCEL SERVICE
10.2009 - 08.2010
- Recorded delivery information accurately, ensuring proper documentation and tracking
- Addressed customer complaints professionally, resolving issues to enhance customer satisfaction
- Reviewed lists and loaded trucks, optimizing delivery routes and schedules.
Education
SIGNAL SUPPORT SYSTEMS SPECIALIST -
SIGNAL SUPPORT SYSTEMS SPECIALIST SCHOOL
11.2019 - 05.2020
Chantilly High School
Chantilly, VA 09.2004 - 06.2008
Skills
Analytical thinking and problem-solving
Attention to detail and organization
Microsoft Office proficiency (Word, Excel, Outlook, PowerPoint)
Interpersonal and communication skills
Adaptability and flexibility
Logistics and supply chain management
Financial acumen and budgeting
Data analysis and reporting
Salesforce utilization for sales and customer management
Data quality checks and business intelligence
References
References:
Available upon request
Timeline
SIGNAL SUPPORT SYSTEMS SPECIALIST -
SIGNAL SUPPORT SYSTEMS SPECIALIST SCHOOL
11.2019 - 05.2020
AMMUNITION SPECIALIST
UNITED STATES ARMY
09.2019 - 03.2023
DATA ANALYST
HILTON INTERNATIONAL
06.2018 - 08.2019
DECOMMISSION TECHNICIAN
01.2018 - 05.2018
DATA ENTRY CLERK
NATIONAL ASSOCIATION OF MUSIC EDUCATION
11.2017 - 01.2018
DOCUMENT PROCESSOR
K-12 INC
06.2017 - 10.2017
AIR IMPORT/EXPORT SPECIALIST
DHL GLOBAL FORWARDING
01.2017 - 06.2017
DATA ENTRY ASSOCIATE FOR FOOD DICTIONARY
PROJECT THE NPD GROUP
06.2016 - 12.2016
Shift Lead
POTBELLY
06.2014 - 06.2016
Audio Technician
JC PRODUCTIONS
02.2011 - 09.2019
Picker/Packer
AMAZON
10.2010 - 05.2014
Driver Helper
UNITED PARCEL SERVICE
10.2009 - 08.2010
Chantilly High School
09.2004 - 06.2008