Thea Crowder
Chatham ,IL
Summary
Accomplished Project Manager with a proven track record at Springfield Clinic, adept in project planning and advanced problem-solving. Demonstrated success in enhancing operational efficiency and stakeholder satisfaction, achieving high-quality project delivery through effective work flow planning and team collaboration. Skilled in critical design review and meeting facilitation, consistently exceeding project goals.
Talented professional considered knowledgeable leader and dedicated problem solver. Brings many years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
16
16
years of professional experience
Work History
Project Manager
Springfield Clinic
06.2022 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Managed and motivated employees to be productive and engaged in work.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Trauma ICU Nurse
Memorial Medical Center
12.2020 - 06.2022
- Enhanced patient care by efficiently assessing, monitoring, and documenting vital signs, lab results, and medical histories.
- Collaborated with physicians to develop optimal treatment plans, resulting in faster recovery times for patients.
- Increased teamwork among staff members through active participation in daily huddles and interdisciplinary rounds focused on comprehensive patient care planning.
- Simplified medication administration processes through careful organization and documentation of medication orders, reducing errors and improving patient safety.
- Mentored new nurses within the unit, contributing to their professional growth and overall team success.
- Provided expert wound care management to trauma ICU patients with complex injuries, promoting healing and reducing infection rates.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Patient Care Technician
Memorial Medical Center
01.2017 - 12.2020
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Floral Designer
Fifth Street Flower Shop
01.2013 - 01.2016
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
Signal Support System Specialist
US Army
10.2008 - 02.2012
- Trained users to connect to and utilize Local Area Networks (LANs) and Wide Area Networks (WANs).
- Set up terminal devices, completing prescribed onboarding processes to verify successful integration into existing network frameworks.
- Enhanced communication capabilities by installing and maintaining signal support systems and networks.
- Ensured accuracy of information flow within the chain of command with proper message drafting techniques and procedures.
- Streamlined operational efficiency by providing technical assistance and training to users of signal equipment.
- Collaborated effectively within a team environment to accomplish critical tasks under high-pressure situations.
- Integrated new devices into managed networks while maintaining assigned security protocols and protections.
Education
Associate of Science - Nursing
Lincoln Land Community College
Springfield, IL01-2021
Associate of Applied Science - General Studies
Lincoln Land Community College
Springfield, IL01-2020
Skills
- Project planning and development
- Project tracking
- Work flow planning
- Advanced problem solving
- Processes and procedures
- Meeting facilitation
- Advanced cardiac life support
- Evidence-based practices
- Critical Thinking
- Communication Skills
Timeline
Project Manager
Springfield Clinic
06.2022 - Current
Trauma ICU Nurse
Memorial Medical Center
12.2020 - 06.2022
Patient Care Technician
Memorial Medical Center
01.2017 - 12.2020
Floral Designer
Fifth Street Flower Shop
01.2013 - 01.2016
Signal Support System Specialist
US Army
10.2008 - 02.2012
Associate of Science - Nursing
Lincoln Land Community College
Associate of Applied Science - General Studies
Lincoln Land Community College
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