Summary
Overview
Work History
Education
Skills
Contact Skills
Timeline
Generic

Thea York

Martin,SD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

SECRETARY

BENNETT COUNTY SCHOOL DISTRICT
01.2024 - Current
  • Enhanced office organization by implementing efficient filing systems and streamlining daily operations.
  • Coordinated meetings between parents, teachers, and administration to address student needs and improve overall performance.
  • Managed school calendar and scheduling, ensuring timely communication with parents, teachers, and administrators.
  • Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
  • Promoted a safe learning environment by collaborating with administrators on emergency preparedness plans and drills.
  • Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
  • Performed clerical and administrative support duties to optimize workflow procedures.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.

SECRETARY

LAKOTA TECH HIGH SCHOOL
09.2023 - 12.2023
  • Answered incoming calls promptly and professionally, routing messages as needed
  • Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
  • Greeted visitors warmly upon arrival at the office; provided friendly customer service
  • Performed data entry tasks accurately with a high level of speed and accuracy
  • Maintained office supplies inventory by checking stock and placing orders
  • Processed documents and materials, disseminating information in compliance with administrative guidelines
  • Compiled data to prepare reports or process requests
  • Answered telephones to give information to callers, take messages, or transfer calls
  • Made copies of correspondence and other printed material.

PROGRAM FACILITATOR

PEACEFUL MEANS
02.2023 - 09.2023
  • Conducted interviews with potential candidates for positions within the program
  • Designed surveys, collected data, analyzed results, and created visual representations of findings to inform strategic decision-making
  • Assisted in the development of marketing materials such as brochures, flyers, newsletters
  • Developed training materials and conducted trainings for staff on new programs and procedures
  • Coordinated program activities and developed strategies to ensure successful implementation of program objectives
  • Kept team members up-to-date with relevant project information
  • Designed promotional materials such as flyers, brochures, websites., in order to raise awareness about programs.

ORTHODONTIC ASSISTANT

MEYER AND DANA DENTAL
08.2022 - 12.2022
  • Prepared presentations for funders regarding progress of the program initiatives
  • Maintained a clean and organized work environment to ensure compliance with OSHA standards
  • Fabricated and fitted retainers, wires and bands for patients
  • Used various dental instruments to safely and properly clean teeth
  • Instructed patients in oral hygiene and plaque control programs
  • Provided postoperative instructions prescribed by dentist
  • Sterilized and disinfected instruments and set up instrument trays to assist dentist
  • Made dental molds of patients' teeth for fabrication of customized mouthguards and retainers
  • Fabricated and adjusted retainers and braces for patients
  • Adhered strictly to HIPAA guidelines when handling confidential information about patients.

911 DISPATCHER/ TELECOMMUNICATOR

PENNINGTON COUNTY ESCC
02.2022 - 08.2022
  • Operated workstation comprised of multiple computer systems, telephone systems and geographical mapping tools
  • Managed stressful situations in a calm, composed manner while remaining professional at all times
  • Dispatched appropriate resources to respond to emergency situations in a timely manner
  • Maintained calm and professional demeanor during high-pressure situations
  • Demonstrated effective problem solving skills while managing multiple incoming calls
  • Quickly assessed emergency situations and provided appropriate guidance
  • Completed follow-up calls to verify caller's safety and satisfaction
  • Entered, updated and retrieved information from teletype networks and computerized data systems on wanted persons, stolen property, vehicle registration, and stolen vehicles
  • Questioned callers to determine locations and nature of problems to determine type of response needed
  • Monitored various radio frequencies, such as those used by public works departments, school security, and civil defense, to stay apprised of developing situations.

CUSTODIAN

BENNETT COUNTY SCHOOL DISTRICT
01.2018 - 01.2021
  • Cleaned and maintained all areas of the building, including offices, restrooms, and public spaces with attention to detail
  • Cleaned restrooms, lobbies, and other high-traffic spaces to meet sanitary regulations
  • Swept, mopped, vacuumed, scrubbed, waxed, and polished floors using appropriate equipment
  • Collected and disposed of garbage and recyclables in designated receptacles
  • Disinfected surfaces using germicidal solutions and adhered to safety protocols when handling hazardous materials
  • Disinfected office equipment, including computers and telephones
  • Operated power tools such as drills, sanders, buffers., safely and efficiently.

Education

HUMAN SERVICES -

SOUTHERN NEW HAMPSHIRE UNIVERSITY
Online
09.2027

High School Diploma -

BENNETT COUNTY HIGH SCHOOL
Martin, SD
05.2021

Skills

  • Office Administration
  • Attention to Detail
  • Cultural Awareness
  • Microsoft Word
  • Problem-Solving
  • Decision-Making
  • Patience
  • Creativity
  • Organization
  • Critical Thinking
  • Public Speaking
  • Active listening
  • Conflict Resolution
  • HIPAA Guideline Compliance

Contact Skills

  • Communication/ Public Speaking
  • Active listening skills
  • Leadership
  • Conflict Resolution
  • Time management
  • Computer Application
  • Rapid Typing
  • Customer Service
  • Responsibility
  • Custodial Experience

Timeline

SECRETARY

BENNETT COUNTY SCHOOL DISTRICT
01.2024 - Current

SECRETARY

LAKOTA TECH HIGH SCHOOL
09.2023 - 12.2023

PROGRAM FACILITATOR

PEACEFUL MEANS
02.2023 - 09.2023

ORTHODONTIC ASSISTANT

MEYER AND DANA DENTAL
08.2022 - 12.2022

911 DISPATCHER/ TELECOMMUNICATOR

PENNINGTON COUNTY ESCC
02.2022 - 08.2022

CUSTODIAN

BENNETT COUNTY SCHOOL DISTRICT
01.2018 - 01.2021

HUMAN SERVICES -

SOUTHERN NEW HAMPSHIRE UNIVERSITY

High School Diploma -

BENNETT COUNTY HIGH SCHOOL
Thea York