Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Thea Sok

Lowell,MA

Summary

Driven by a passion for excellence, I honed my skills in customer service and document management, contributing to enhanced operational efficiency.

Overview

23
23
years of professional experience

Work History

Administrative Assistant

Vinfen
03.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Maintained inventory of office supplies and placed orders.

  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Quality Control Inspector

Segue Manufacturing Services
10.2015 - 05.2020
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Collaborated with production staff to establish and meet quality standards
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Completed precise measurements using special tools.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
  • Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.

Assembly Line Production Worker

Microsemi Corp
10.2006 - 08.2014
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.

Quality Control Inspector

Omega
06.2001 - 09.2005


  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Education

Diploma - Academic

Lowell High School
Lowell, MA
06.2000

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Administrative Support
  • Microsoft Word
  • Microsoft Excel
  • Critical Thinking
  • Strong Problem Solver
  • Documentation and Recordkeeping
  • Professional Communication
  • Dedicated Team Player
  • Verbal Communication
  • Documentation And Reporting
  • Document Management
  • Prioritization
  • Document Control
  • Multi-Line Phone Systems
  • Client Relations
  • Multi-line phone proficiency

Timeline

Administrative Assistant

Vinfen
03.2022 - Current

Quality Control Inspector

Segue Manufacturing Services
10.2015 - 05.2020

Assembly Line Production Worker

Microsemi Corp
10.2006 - 08.2014

Quality Control Inspector

Omega
06.2001 - 09.2005

Diploma - Academic

Lowell High School

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Thea Sok