Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Theadosia Laffin

PORTAGE

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Viterbo MMHC Student Office Assistant

Viterbo University
03.2025 - Current
  • Supported administrative staff with data entry tasks, maintaining accurate records of student information.
  • Managed inventory of office supplies, ensuring the availability of necessary materials for staff.
  • Maintained confidential student records securely while upholding strict privacy standards set forth by the institution's policies.
  • Collaborated with team members on various projects, contributing to their timely completion and overall success.
  • Completed clerical tasks such as filing, copying, and distributing mail.

Bowling Alley Attendant

Pla-Mor Lanes
09.2024 - 03.2025
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.


CNA

Columbia County Healthcare Center
01.2024 - 01.2025
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and pulse.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Crew Member

Dunkin Donuts
03.2023 - 09.2023
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.

Sales Associate

Columbia Sportswear
06.2022 - 01.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Crew Member

Dairy Queen Grill & Chill
08.2020 - 05.2022
  • Worked front counter, drive-thru and other areas.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Education

Bachelor of Science - Psychology

Viterbo University
La Crosse, WI
05-2028

High School Diploma -

Portage High School
Portage, WI
01-2024

Skills

  • Valid Driver's license
  • Time management
  • HIPAA compliance
  • Basic life support
  • Multitasking and organization
  • Patient advocacy
  • Flexible and adaptable

Certification

  • CNA - Certified Nurse Assistant
  • BLS Certified (exp Nov 2026)

Timeline

Viterbo MMHC Student Office Assistant

Viterbo University
03.2025 - Current

Bowling Alley Attendant

Pla-Mor Lanes
09.2024 - 03.2025

CNA

Columbia County Healthcare Center
01.2024 - 01.2025

Crew Member

Dunkin Donuts
03.2023 - 09.2023

Sales Associate

Columbia Sportswear
06.2022 - 01.2023

Crew Member

Dairy Queen Grill & Chill
08.2020 - 05.2022

Bachelor of Science - Psychology

Viterbo University

High School Diploma -

Portage High School

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Theadosia Laffin