Mason Finch
Villa Rica,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Assistant Manager
T-Mobile
04.2021 - Current
- Implemented organization systems for financial reports, schedules, and inventory control to improve efficiency and productivity.
- Evaluated the performance of team members and provided consistent coaching to improve skills.
- Assisted manager in planning and implementing strategies to attract customers and maximize sales.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
Team Leader
Capital City Boys & Girls Club
05.2021 - 04.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Organized educational tasks for after-school programming and events
- Mentored and taught children creative lessons on various educational and social aspects
- Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.
Customer Service Representative
Jefferson City Parks And Recreation
06.2017 - 05.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Register members and non-members for various programs and activities.
- Regulate programming in the gymnasium.
English Teaching Fellow Intern
Breakthrough Collaborative
06.2018 - 08.2018
- Increased student comprehension by employing diverse teaching strategies and incorporating real-world examples.
- Strengthened classroom learning environment by implementing creative activities that catered to different learning styles.
- Promoted student collaboration through group projects and peer review exercises, fostering a positive community atmosphere.
- Improved literacy skills of struggling students with targeted reading interventions and one-on-one tutoring sessions.
Education
Bachelor of Arts - English
Lincoln University
Jefferson City, MO05.2021
Skills
- Operations Management
- Sales Strategies
- Classroom Instruction
- Project-Based Learning
- Data Collection
- Consultative Sales
Affiliations
- Lincoln University Cheerleader
Timeline
Team Leader
Capital City Boys & Girls Club
05.2021 - 04.2022
Assistant Manager
T-Mobile
04.2021 - Current
English Teaching Fellow Intern
Breakthrough Collaborative
06.2018 - 08.2018
Customer Service Representative
Jefferson City Parks And Recreation
06.2017 - 05.2021
Bachelor of Arts - English
Lincoln University
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