Microsoft Outlook
Years of professional sales experience
Benjamin Thomas
Account Executive
Goshen,OH
Summary
Results-oriented professional experienced in managing strategic account portfolios. Known for cultivating executive-level relationships and executing high-value agreements, contributing to sustained revenue growth and market penetration.
Overview
15
15
Work History
Account Executive
altafiber (Cincinnati Bell)
Cincinnati, OH
01.2024 - Current
- Set and led the strategic direction for the condominium portfolio across the network territory, driving market expansion, and long-term revenue growth.
- Cultivated executive-level relationships with property management firms, HOA boards, and key stakeholders to strengthen partnerships and retention.
- Established governance and visibility over pipeline management, forecasting, and performance metrics through Salesforce CRM.
- Led executive and board-level sales presentations, influencing strategic decisions, and securing complex, high-value agreements.
- Owned executive escalation management for construction and service delivery issues, aligning Engineering, Construction, Legal, and Operations teams to resolution.
- Directed negotiation and execution of marketing, rights-of-entry (ROE), and bulk service agreements to support scalable growth.
- Championed fiber infrastructure expansion and bulk service deployments to increase market penetration and competitive advantage.
- Oversaw site feasibility assessments and infrastructure planning in collaboration with project management, engineering, and development partners.
Account Executive
Spectrum
Cincinnati, OH
05.2022 - 01.2024
- Represented a Fortune 100 market leader, setting executive standards for brand stewardship, customer engagement, and enterprise partnerships.
- Led long-term account strategy and relationship management to drive sustained growth and retention across MDU, MFU portfolios.
- Defined and executed sales and market expansion strategies to capture new revenue, and increase market share.
- Directed negotiation of rights-of-entry (ROE), bulk service, and strategic contracts aligned to long-term business objectives.
- Proactively mitigated risk within at-risk MDU accounts by implementing stabilization and growth strategies.
- Championed solutions that strengthened resident connectivity, while increasing property value and customer satisfaction.
- Influenced senior stakeholders, including C-suite executives, property owners, board members, legal counsel, developers, and government officials.
- Led cross-functional execution across Engineering, Construction, Sales Operations, Field Operations, Government Affairs, and Legal to ensure delivery excellence.
- Established pipeline governance, forecasting accuracy, and performance visibility using Salesforce and reporting tools.
- Oversaw lead generation, contract administration, and industry engagement to strengthen partnerships and market presence.
Multiple Positions
Verizon Wireless
Cincinnati, OH
03.2018 - 05.2022
- Led end-to-end sales and operational performance by aligning customer experience, revenue growth, and daily execution with business objectives.
- Built and sustained high-performing teams through coaching, training, and performance management, ensuring consistent achievement of sales and service goals.
- Drove revenue growth by implementing consultative selling strategies, optimizing product positioning, and influencing purchasing decisions.
- Oversaw store and remote operations, including financial reporting, compliance, inventory management, merchandising standards, and operational continuity.
- Established a customer-centric culture that strengthened loyalty, increased retention, and delivered exceptional experiences.
- Directed pipeline management, forecasting, and activity prioritization to ensure productivity, accuracy, and goal attainment.
- Led complex negotiations and closed new and expanded business through executive-level customer and partner engagement.
- Partnered cross-functionally with internal teams to ensure seamless execution from sale through implementation, and ongoing support.
- Maintained strong operational discipline through effective time management, data-driven decision-making, and adaptability in fast-paced environments.
Education
Some College (No Degree) - Business Administration
Sinclair Community College
Dayton, OHSkills
- Pipeline management
- Salesforce CRM
- Contract negotiation
- Market expansion
- Executive presentations
- Customer relationship management
- Sales strategy development
- Customer Experience & Satisfaction
Accomplishments
President's Cabinet, 2019, Top 1% Sales Representative Across All of Retail
Affiliations
Board President, Woodland Streams HOA - Loveland, OH
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Salesforce
Timeline
Account Executive
altafiber (Cincinnati Bell)
01.2024 - Current
Account Executive
Spectrum
05.2022 - 01.2024
Multiple Positions
Verizon Wireless
03.2018 - 05.2022
Some College (No Degree) - Business Administration
Sinclair Community College