Thecla Amadike
Raleigh,US
Summary
Results-driven HR Manager with 7+ years of experience in service management, specializing in driving system enhancements and ensuring data integrity. Skilled in project leadership, workflow design, and system auditing to drive organizational growth and efficiency.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
HR Manager
Oak supportive Services
01.2019 - Current
- Collaborated with executive leadership to create and execute strategically aligned People Solutions programs
- Work with business leaders to identify changing needs
- Align programs with key priorities through coordination with People Solutions teams
- Ensured positive impact on organizational and people capabilities through program oversight
- Assess organizational and human resource needs, identifying gaps and issues
- Coordinate efforts of HRBPs and COEs for strategic initiatives
- Implemented performance management and organizational development interventions
- Strategized with leadership teams on organizational structures and job design
- Lead team building activities and strategic meeting facilitation
- Implemented talent management strategies for leader-driven assessments and succession planning.
- Teamed with COEs to resolve intricate compensation issues impacting talent and business goals.
- Developed methods to support leadership growth internally
- Identify critical business transitions and assist in facilitation to reach expected achievements
- Integrated inclusion initiatives into operational procedures
- Aided in retention of critical talent throughout M&A activities
Support Staff (Part-time)
Cloudnet Insurance Agency LLC
01.2019 - 01.2021
- Maintained continuous operation of HRIS applications via optimization methods
- Executed strategic system setups boosting business efficiency by 30%
- Created seamless connections for enterprise systems to enhance process efficiency
- Oversaw upgrades, achieving a 25% boost in performance
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
Qualified Professional (QP)
Agape Family Care Home
01.2017 - 01.2019
- Promoted high client satisfaction by resolving problems with knowledgeable and friendly service.
- Introduced creative solutions for team enhancement
- Resolved client and service-related problems efficiently
- Managed HRIS system for optimal performance
- Enforced security policies by regulating user permissions
- Customized system setups to align with changing business needs
- Generated detailed analyses to aid strategic business choices.
- Enhanced operational efficiency by addressing technical challenges swiftly
Education
Postgraduate Diploma - Human Resource Management
Michael Okpara University
Nigeria01.2016
Bachelor of Science (Hons) - Accounting
Abia State University
NigeriaDiploma - Mental Health
NCSBCC
Diploma - Supervision
Alison
Certification - Human Resources System And Processes
Alison
Skills
- Recruitment Strategy
- Diversity and Inclusion
- Employee Lifecycle Management
- Workforce Performance Optimization
- HRIS Management Skills
- Team Morale Enhancement
- Compliance with Company Policies
- HR Regulatory Adherence
- Strategic Workforce Planning
- Benefits Program Oversight
- Workforce Reporting Metrics
- Retirement Benefits Administration
- Staff Integration Process
- Payroll Management
- Talent Recruitment
- Workplace Conflict Resolution
- Legal Compliance Management
Certification
- Understanding Human Flourishing in Clinical Supervision, UNC School of Social Work-Behavioral Health Springboard
- Customer service and professionalism in Healthcare, CEU Academy powered by Collins learning
- Using AI in advancing clinical supervision with ethical considerations
- Ask The Expert - Empowerment Blueprint: Designing Your Path to Flourishing in Clinical Supervision
- Supporting Clinical Supervisors in Mitigating the Impacts of Secondary Traumatic Stress for Supervisees and Client Populations
- From Theory to Practice: Person-Centered Planning in NC
- Supervising NC Certified Peer Support Specialist
- Keeping The Spark Without Burning Out
- Counter Transference: Relational Supervision with Ethical Considerations
- Treatment of Co-Occurring Disorder: Mental Health and Substance Use
- Wellness Activity / Journaling
Languages
English
Native/ Bilingual
Igbo
Native/ Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
HR Manager
Oak supportive Services
01.2019 - Current
Support Staff (Part-time)
Cloudnet Insurance Agency LLC
01.2019 - 01.2021
Qualified Professional (QP)
Agape Family Care Home
01.2017 - 01.2019
- Understanding Human Flourishing in Clinical Supervision, UNC School of Social Work-Behavioral Health Springboard
- Customer service and professionalism in Healthcare, CEU Academy powered by Collins learning
- Using AI in advancing clinical supervision with ethical considerations
- Ask The Expert - Empowerment Blueprint: Designing Your Path to Flourishing in Clinical Supervision
- Supporting Clinical Supervisors in Mitigating the Impacts of Secondary Traumatic Stress for Supervisees and Client Populations
- From Theory to Practice: Person-Centered Planning in NC
- Supervising NC Certified Peer Support Specialist
- Keeping The Spark Without Burning Out
- Counter Transference: Relational Supervision with Ethical Considerations
- Treatment of Co-Occurring Disorder: Mental Health and Substance Use
- Wellness Activity / Journaling
Postgraduate Diploma - Human Resource Management
Michael Okpara University
Bachelor of Science (Hons) - Accounting
Abia State University
Diploma - Mental Health
NCSBCC
Diploma - Supervision
Alison
Certification - Human Resources System And Processes
Alison
Languages
- English, Highly proficient
- Igbo, Native
Interests
Leadership Development and Succession Plan
Talent Acquisition and Recruitment
Employee Relations and Conflicts Resolution
Compliance and Legal Regulations
Performance Management and Appraisal System
References
References available upon request.
References
Available upon request.
Languages
- English, Highly proficient
- Igbo, Native
References
References available upon request.
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