Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Thecla Makon

Red Oak,Texas

Summary


Dynamic professional with experience as a Teaching Assistant, Proficient in Microsoft Office and financial documentation, demonstrating strong organizational skills. Recognized for enhancing customer experiences as a Bank Teller, ensuring accuracy and efficiency in high-pressure environments.

An active team player, creative individual and willing to learn and adapt quickly to different situations and environments. I am seeking the opportunity to contribute to the growth and success of your organization by applying skills and knowledge acquired through my past work experience and academic education.

Overview

12
12
years of professional experience

Work History

Teaching Assistant

Adventure Academy
08.2024 - 11.2024
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.

Accounting Clerk

A and B Food Delivery
09.2022 - 06.2024
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Maintained accounting records utilizing in-house and client systems.
  • Input high volume of monthly invoices with consistent accuracy.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.

Bank Teller

NC4D ( Ngong Credit for Development
11.2012 - 07.2017
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Processed loan payments accurately, contributing to the overall efficiency of branch operations.
  • Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
  • International financial transactions like Moneygram and Western Union.

Customer Service, Account Assistant /Commercial Agent

MC2 Bank
08.2012 - 11.2012
  • Entered customer order details into system, accepted payments and updated accounts.
  • Assisted in the preparation of accurate financial statements, ensuring compliance with regulations and guidelines.
  • Used advanced software to prepare documents, reports, and presentations.
  • Prepared detailed reports on financial performance, assisting management in making informed decisions about resource allocation.
  • Advise potential customers on the various products and services the Institution offers, including opening new bank accounts
  • ▪ Advise existing customers on various ways to manage their accounts, and addressing their enquiries in general
  • ▪ Assist the cashiers with payment of salaries at month ends ▪ Daily reconciliation of cash balances As accounts assistant, I work with the Finance depart

Education

Master of Arts - International Business And Trade

Myongji University
Seoul-South Korea
02-2022

Bachelor of Arts - Banking And Finance

Cambridge Institute Of Professional Training
Buea - Cameroon
12-2013

High School Diploma -

Biligual High School
Tiko- Cameroon
06-2009

Skills

  • IT Skills
  • knowledge of Microsoft windows (word, excel, PowerPoint) Minitab and EViews
  • Braidng

Languages

English
Full Professional
French
Limited Working
Korean
Limited Working

Interests


  • Participating in cultural exchange programs and homestays
  • Enjoy participating in for overall physical and mental well-being
  • Reading books and articles
  • Watching TV documentaries
  • Travelling, music and sports

Timeline

Teaching Assistant

Adventure Academy
08.2024 - 11.2024

Accounting Clerk

A and B Food Delivery
09.2022 - 06.2024

Bank Teller

NC4D ( Ngong Credit for Development
11.2012 - 07.2017

Customer Service, Account Assistant /Commercial Agent

MC2 Bank
08.2012 - 11.2012

Master of Arts - International Business And Trade

Myongji University

Bachelor of Arts - Banking And Finance

Cambridge Institute Of Professional Training

High School Diploma -

Biligual High School
Thecla Makon