Theda Lewis
San Francisco,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Satellite Reservation- Facility Security Assistant
City Of Oakland
Oakland, CA
01.2014 - Current
- Leadership and Strategic Planning: Spearhead all leasing, accounting, and eviction processes with a focus on strategic planning and operational excellence
- Resident Engagement and Retention: Cultivate strong relationships with residents by actively addressing their needs and concerns, resulting in high retention rates and a positive community atmosphere
- Event Coordination: Oversee event production and management processes, demonstrating exceptional organizational skills and attention to detail to ensure successful outcomes for all stakeholders
- Market Analysis and Strategy: Utilize analytical insights to conduct market research and develop pricing strategies, positioning the organization competitively and maximizing revenue potential
- Vendor and Team Collaboration: Foster collaborative relationships with vendor services and building management engineers, promoting a cohesive team environment focused on safety, compliance, and operational efficiency
- Marketing and Brand Promotion: Drive social media and marketing efforts to enhance the organization's brand reputation and promote its venues positively within the community and beyond
- Organized and maintained filing systems for documents and records.
- Greeted visitors, clients and guests in a professional manner.
Property Manager
Greystar
Oakland/ Creek, CA
01.2011 - 12.2013
- Strategic Partnerships: Partnered directly with asset managers to develop budgets and secure funding for rehabilitation projects, demonstrating strategic foresight and financial acumen
- Vendor Management: Established and managed vendor accounts, ensuring compliance with enrollment procedures and fostering productive relationships to meet project requirements effectively
- Financial Reporting and Analysis: Generated and maintained property variance reports, providing critical insights to drive decision-making processes and optimize financial performance
- Regulatory Compliance: Facilitated agreements with state and county agencies for third-party subsidy programs, ensuring adherence to regulatory requirements and safeguarding the organization's legal interests
- Team Development: Led a diverse team through effective communication, coaching, and mentorship, fostering a culture of accountability and continuous improvement
- Marketing and Brand Promotion: Drive social media and marketing efforts to enhance the organization's brand reputation and promote its venues positively within the community and beyond
- Marketing Excellence: Implemented aggressive marketing strategies to maintain high occupancy rates, utilizing market surveys and reviews to stay competitive within the local market
- Project Management: Lead the planning and execution of property renovation projects, playing a pivotal role in redevelopment planning for future sites to enhance overall property value
- Innovative Solutions: Developed and implemented new strategies and programs designed to enhance resident satisfaction and ensure long-term residency, driving overall tenant retention and profitability.
Property Manager
Satellite Housing Inc.
Oakland/Berkeley
03.2008 - 01.2011
- Operational Excellence: Established and maintained property waitlists, conducted comprehensive apartment inspections, and managed occupancy review processes, ensuring operational efficiency and regulatory compliance
- Financial Management: Managed all aspects of accounts payable and receivable, including annual recertification and verification processes, demonstrating meticulous attention to detail and financial expertise
- Community Engagement: Fostered a sense of community through monthly town hall meetings, addressing resident concerns, and promoting open communication channels, resulting in increased tenant satisfaction and retention
- Contract Negotiation: Successfully negotiated section 8 contract renewals and prepared monthly variance reports, showcasing strong negotiation skills and financial acumen.
Education
Criminal Justice
Skyline College
San Bruno, CA05-2014
Certified Occupancy Specialist
NCHM National Center For Housing Management
01-2009
Skills
- Strong interpersonal skills
- Budget Adherence
- SOP Development
- Policy Enforcement
- Facility Inspection
- Data Analysis
- Time Management
- Risk Identification
- Conflict Management
- Written Communication
- Team Collaboration
- Adaptability and Flexibility
- Effective Communication
- Teamwork and Collaboration
- Employee Relations
- Analytical Thinking
- Self Motivation
- Analytical Skills
- OSHA Regulations
- Problem-solving abilities
- Critical Thinking
- Report Preparation
- Payment Processing
- Application evaluation
- Auditing experience
- Organizational Skills
- Excellent Communication
Timeline
Satellite Reservation- Facility Security Assistant
City Of Oakland
01.2014 - Current
Property Manager
Greystar
01.2011 - 12.2013
Property Manager
Satellite Housing Inc.
03.2008 - 01.2011
Criminal Justice
Skyline College
Certified Occupancy Specialist
NCHM National Center For Housing Management
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