Thedore Perthuis
Denver,NC
Summary
Accomplished [Job Title] with extensive experience in food service industry. Promptly assists customers and identifies specific needs. Consistently adheres to food safety and quality standards to promote customer satisfaction and high-quality service.
Overview
3
3
years of professional experience
Work History
Front of House Manager
Torchy's Tacos
05.2023 - Current
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Performed cash handling activities and secured nightly bank deposits.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
- Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
Kitchen Manager
Torchy's Tacos
02.2023 - 05.2023
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Assistant Kitchen Manager
Torchy's Tacos
02.2022 - 02.2023
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Identified team weak points and implemented corrective actions to resolve concerns.
NSO Trainer
Torchy's Tacos
10.2022 - 10.2022
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
Line Cook Supervisor
Torchy's Tacos
01.2021 - 02.2022
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Line Cook
Torchy's Tacos
08.2021 - 01.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Education
No Degree - Cinema
SUNY Purchase
Purchase, NYHigh School Diploma -
Urban Academy Laboratory High School
New York, NY05.2015
Skills
- POS Terminal Operation
- Cost Estimation
- Control Inventory Costs
- Maintain Food Safety
- Labor and Overhead Cost Estimation
- Mentoring
Timeline
Front of House Manager
Torchy's Tacos
05.2023 - Current
Kitchen Manager
Torchy's Tacos
02.2023 - 05.2023
NSO Trainer
Torchy's Tacos
10.2022 - 10.2022
Assistant Kitchen Manager
Torchy's Tacos
02.2022 - 02.2023
Line Cook
Torchy's Tacos
08.2021 - 01.2022
Line Cook Supervisor
Torchy's Tacos
01.2021 - 02.2022
No Degree - Cinema
SUNY Purchase
High School Diploma -
Urban Academy Laboratory High School
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