Jeffery Heidel
Tallahassee,FL
Summary
Results-driven law enforcement professional with a strong foundation in technology and network administration prior to entering public service. Experienced in managing and maintaining network infrastructure, including configuration of routers and switches, user access control, system security protocols, and performance monitoring. Skilled in troubleshooting hardware and software issues, implementing cybersecurity best practices, and ensuring system reliability and data integrity. Brings advanced technical proficiency, analytical problem-solving abilities, and attention to detail to investigative and operational environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Police Officer
City of Tallahassee
Tallahassee, USA
01.2015 - Current
- Enforce federal, state, and local laws to ensure public safety and community well-being.
- Respond to emergency and non-emergency calls, including domestic disputes, accidents, disturbances, and criminal incidents.
- Conducted investigations, gathered evidence, interviewed witnesses, and prepared detailed reports to support prosecutions.
- Executed lawful arrests and delivered courtroom testimony.
- Perform proactive patrol operations to deter criminal activity.
- De-escalate volatile situations using tactical communication and sound judgment.
- Coordinate with fire, EMS, and partner agencies during critical incidents.
- Contributed as a Special Response Team (SRT) member during critical incidents.
- Chosen for a specialized unit focused on riot control, crowd management, and high-risk public order operations.
- Deploy during large-scale events, demonstrations, and civil disturbances to maintain order and protect public safety.
Business Development Manager
MODIS an Adecco Group North America Company
Tallahassee, USA
11.2011 - 01.2015
- Managed deployment of information technology professionals within state of Florida government.
- Strategically built key accounts, driving growth through relationship management.
- Developed effective sales pipeline strategies to enhance revenue streams.
- Collaborated with chief information officers to align services with agency requirements.
- Expanded corporate portfolio, improving service offerings for Florida government agencies.
- Worked alongside project managers to formulate sustainable IT application solutions.
- Cultivated partnerships with firms on sponsorship initiatives to enhance business development.
Education
Associate of Arts -
Tallahassee Community College
Tallahassee, FL08.2014
Skills
- Network Administrator
- IT Infrastructure
- Law Enforcement Expertise
- Evidence Collection
- Crisis Management
- Crowd Control Strategies
- Public Safety Initiatives
Certification
- Turning Tower Data into Actionable Intelligence
- 4G/5G Timing Advance: Precision and Reliability
- Practical Applications for Cell Tower Mapping
- Data Validation of Digital Forensic Evidence
- Field Force Operations – Center for Domestic Preparedness
- Highway Vehicle Stops and the Drug Trafficker
- Crisis Intervention Officer
- Breath Test Operator
- Standardized Field Sobriety Testing
- Speed Measurement
- Microsoft Excel Specialist
- IC³ Certification
Timeline
Police Officer
City of Tallahassee
01.2015 - Current
Business Development Manager
MODIS an Adecco Group North America Company
11.2011 - 01.2015
Associate of Arts -
Tallahassee Community College