Jose Luis Tellez
Chicago,IL
Summary
Results-driven professional with exceptional leadership capabilities and a proven track record of effective collaboration within diverse teams. Expertise in managing multiple tasks under tight deadlines while upholding a strong work ethic, complemented by hands-on experience in facilities maintenance that ensures reliable support for daily operations. Proactive problem-solver with a strong focus on safety standards, adept at troubleshooting, repairing, and maintaining equipment to meet evolving organizational needs. Recognized for dependability and consistent performance, along with strong communication and organizational skills that positively contribute to team dynamics and overall growth.
Overview
1
1
Language
6
6
years of professional experience
Work History
Maintenance Assistant
Balmoral Nursing Home
Chicago, IL
03.2025 - Current
- Implemented preventative maintenance schedules to reduce equipment downtime and improve service reliability.
- Assisted in repair and upkeep of plumbing, electrical, and HVAC systems to enhance resident comfort.
- Conducted routine maintenance checks on facility equipment to ensure operational efficiency.
- Collaborated with team members to prioritize maintenance requests and streamline workflow processes.
- Monitored inventory levels for maintenance supplies, ensuring timely replenishment to support operations.
- Maintained accurate records of maintenance activities to ensure compliance with regulatory standards.
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
- Cleaned and lubricated mechanical systems to keep machinery operating at peak performance.
- Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
- Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
- Delivered comprehensive support to maintenance supervisor performing skilled repairs and maintained continuous focus on safety and efficiency.
- Executed tasks within time and budget constraints.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Electrical Apprentice
Down To Fix Electrical Service
Des Plaines, IL
05.2024 - 04.2025
- Installed electrical systems under supervision, ensuring compliance with safety protocols and standards.
- Collaborated with senior electricians on complex projects, gaining insights into advanced techniques and methods.
- Assisted in troubleshooting electrical issues, enhancing problem-solving skills and technical knowledge.
- Maintained tools and equipment, promoting a safe and organized work environment.
- Supported wiring installations for residential and commercial properties, contributing to project completion timelines.
- Participated in training sessions to expand knowledge of electrical codes and regulations applicable to projects.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Developed practical skills by actively participating in hands-on training sessions under the guidance of experienced electricians.
- Spliced, joined and connected wire to accurately install new electrical systems.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Enhanced safety measures by diligently following electrical codes and regulations during installations.
- Efficiently managed inventory of tools and materials needed for projects, ensuring timely completion without delays due to lack of resources.
Delivery Driver
Amazon DIL7
Skokie, IL
02.2023 - 04.2024
- Delivered packages efficiently to assigned routes, ensuring timely arrival and customer satisfaction.
- Operated delivery vehicles while adhering to all safety regulations and company policies.
- Conducted vehicle inspections and performed routine maintenance to ensure operational readiness.
- Managed delivery schedules, optimizing routes for efficiency and cost-effectiveness.
- Communicated effectively with customers regarding delivery status and resolution of issues.
- Trained new drivers on best practices for package handling and route navigation techniques.
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
Car Salesperson
Chicago North Side Toyota
Chicago, IL
10.2021 - 07.2022
- Developed strong product knowledge to assist customers in vehicle selection.
- Cultivated relationships with clients to enhance customer satisfaction and retention.
- Streamlined inventory management processes, improving overall dealership efficiency.
- Analyzed market trends to adjust sales tactics and optimize pricing strategies effectively.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
Assistant Manager
Chicago Car Center
Chicago, IL
02.2021 - 11.2021
- Managed the day-to-day operations of the Kedzie Dealer.
- Assisted in managing daily operations to ensure seamless workflow and optimal customer service.
- Coordinated staff schedules and delegated tasks to enhance team efficiency and productivity.
- Implemented training programs for new employees, fostering skill development and competency.
- Monitored inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Facilitated communication between departments to streamline processes and resolve operational issues effectively.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Generated repeat business through exceptional customer service.
- Monitored employee progress to ensure timely completion of daily tasks and goals.
- Uploaded all necessary stipulations to corresponding applications and contracts.
- Taking customer payments/down payments to their accounts on DealPack and FinancePack Programs.
- Explained contracts to customers before delivery, ensuring all signatures were obtained.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Sales Rep
Chicago Car Center
Chicago, IL
02.2021 - 11.2021
- Cultivated strong relationships with clients to enhance customer satisfaction and loyalty.
- Conducted product demonstrations, effectively showcasing vehicle features and benefits to potential buyers.
- Managed customer inquiries, providing prompt and accurate responses to drive sales conversions.
- Analyzed market trends to identify opportunities for product placement and promotional activities.
- Trained new sales staff on company policies, product knowledge, and effective selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling technique.
- Expanded customer base through cold calling, networking, and relationship building.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
High School Diploma -
Roland Amundsen High School
Chicago, IL06-2017
Skills
- Plumbing maintenance
- Electrical troubleshooting
- Equipment troubleshooting
- General maintenance
- Scheduled inspections
- Mechanical repairs
- Advanced tool operation
- Basic carpentry
- Wall installation
- Drain maintenance
- Lock installations
- Surface finishing
- Office software proficiency
- Bilingual communication
- Problem-solving
- Cleaning and sanitizing
- Equipment maintenance and repair
- Power tools proficiency
- Painting
Languages
Proficient in the following languages: English and Spanish
Timeline
Maintenance Assistant
Balmoral Nursing Home
03.2025 - Current
Electrical Apprentice
Down To Fix Electrical Service
05.2024 - 04.2025
Delivery Driver
Amazon DIL7
02.2023 - 04.2024
Car Salesperson
Chicago North Side Toyota
10.2021 - 07.2022
Sales Rep
Chicago Car Center
02.2021 - 11.2021
Assistant Manager
Chicago Car Center
02.2021 - 11.2021
High School Diploma -
Roland Amundsen High School