THEIN MIN WIN MAUNG
Queens,NY
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
3
3
years of professional experience
Work History
Server
Dai Ha Chi Sushi
New York, NY
09.2023 - 03.2025
- Handled transactions, encompassing both cash and digital payments.
- Assisted with product selection, kept the store organized, and contributed to visual merchandising.
- Managed cash drawers and prepared sales reports. Efficiently managed time to guarantee timely completion of tasks.
- Executed process optimization through efficient software and tool usage.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
Server
Lin Sushi And Ramen
New Orleans, LA
02.2022 - 08.2023
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Greeted guests and provided menus.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Implemented feedback from customers to improve service quality and menu offerings.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
Associate of Arts - Business Administration
LaGuardia Community College
Long Island City, NY08-2026
Skills
- Customer service
- Inventory management
- Team building
- Sales optimization
- Effective communication
- Guest seating
- Excellent communication
- Multitasking Abilities
- POS system operation
- Hospitality service expertise
- Ordering procedures
- Table setting
- Time management
Languages
English
Professional
Burmese
Native/ Bilingual
Timeline
Server
Dai Ha Chi Sushi
09.2023 - 03.2025
Server
Lin Sushi And Ramen
02.2022 - 08.2023
Associate of Arts - Business Administration
LaGuardia Community College
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