IT Professional with 6.3 years of experience as IT Analyst and Graduate Research Assistant with background in designing, implementing and monitoring effective IT systems. Strong skills in problem-solving, analytics, and team collaboration are highlighted. Notable impact includes streamlining processes and enhancing system performance for previous employers. Relying on depth of knowledge about IT infrastructure and excellent communication skills to drive business efficiency and productivity.
Subject:
CIS 634 Object-Oriented Software Engineering.
CIS 530: Introduction to Database Systems and Procedures.
Website: Petco.com
Company Overview: Trent India Limited is a customized and big retail chain of India handling four groups like Star
Bazaar, TATA Star Bucks, Croma and Westside
Work closely with clients to establish problem specification and system designing
Optimizing Shopping cart experiences for Star bazaar
Identifying areas of System improvements by performing roadmap review and ensuring
Implementation of multiple MRP and OS hardening concepts.
Newsletter Subscription Design & Implementation
Redesigning of marketing event & Archive event pages
Worked on improving the Omni channel experience for customers
Worked on deployment and other application issues
Defect triaging and assigning to the team members & additionally help QA team for UAT
Prepared defect resolution plan to resolve more defect in a Sprint
Monitored the timelines and flagged potential issues to be addressed
Drafted comprehensive reports (RCA) for bugs & design flaws
Trent India Limited is a customized and big retail chain of India handling four groups like Star Bazaar, TATA Star Bucks,
Croma and Westside
Tools and Technologies: Akamai (CDN), AppDynamics, Kibana, New Relic,Sumologic, Tea Leaf, Quick Build, UC4, Splunk, Jenkins
Administered application stacks and executed performance tuning to optimize session performance by eliminating performance bottlenecks.
Ensured compliance with industry regulations regarding data privacy and security standards.
Designed and conducted hardware or software systems testing.
Provided exemplary helpdesk service and support to assist customers.
Received Best Teaching Assistant Award for the Year 2023 from the Department of Computer Science(CSU)
Data mining Final Project best Presentation award from Head of Business School (CSU).
Received excellence performer Rewards from Dean of Department for Presenting Seminar on Data comm net Fundamentals.
Beyond Excellence Award from TCS