THEJEL SORIANO

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

• Checked quality of ingredients before use in order to ensure freshness.
• Monitored stock levels of food items and ordered more when necessary.
• Provided customer service support to ensure satisfaction.
• Assisted customers with product selection and ordering process.
• Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
• Operated cash registers to process payments from customers.
• Maintained a clean and organized work area throughout shift.
• Collaborated with team members to maximize productivity and efficiency.
• Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
• Cleaned kitchen equipment, surfaces, utensils and dishes.
• Supervised and trained kitchen staff on proper preparation techniques.
• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Created monthly reports for senior management summarizing operational performance metrics.
• Coached, mentored and trained team members in order to improve their job performance.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Established processes to ensure efficient workflow throughout the organization.
• Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
• Resolved conflicts between employees by providing guidance on company policies and procedures.