Thelma Aguilar
Brownsville,Texas
Summary
I am seeking gainful experience and work in the field of child hood education. I have an endorsement in Digital Media & Design with experience working in retail. My specializations is in customer service and soft skills.
Overview
3
3
years of professional experience
Work History
Server/Hostess
Rita's Restaurant Bar
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Work Assistant
Le'Bliss Hair And Beauty Salon
09.2021 - 04.2023
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Monitored supplies and materials to keep office well stocked.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
Bachelor of Science - Early Childhood Education
The University of Texas Rio Grande Valley
Edinburg, TXHigh School Diploma -
Los Fresnos High School
Los Fresnos, TX05.2023
Skills
- Skilled in Type of Software]
- Verbal and Written Communication
- Safe Work Practices
- Shift Coverage
- Answering Calls
- Documentation
- Team Collaboration
- Service Quality
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server/Hostess
Rita's Restaurant Bar
05.2024 - Current
Work Assistant
Le'Bliss Hair And Beauty Salon
09.2021 - 04.2023
Bachelor of Science - Early Childhood Education
The University of Texas Rio Grande Valley
High School Diploma -
Los Fresnos High School
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