Thelma Carranza
Los Angeles,CA
Summary
Years of experience counseling students on mental health, academics and interpersonal conflicts. Driven to help Individuals to achieve success by providing guidance on career options, higher education choices and life planning. Attentive in identifying early warning signs of harmful behavior in Individuals to provide preventive counseling. Consistent in meeting the established goals of the counseling program.
Overview
18
18
years of professional experience
Work History
Youth Employment Counselor
Homeboy Industries
Los Angeles, CA
11.2022 - Current
- Conducted insightful mock interviews with clients to improve their skills and confidence during real interviews.
- Maintained detailed records of client interactions and progress, allowing for accurate tracking of outcomes.
- Assisted clients in identifying suitable employment opportunities through diligent research and networking.
- Facilitated workshops covering essential topics such as resume writing, interviewing techniques, and job search strategies.
- Managed individual caseloads effectively, ensuring timely follow-ups with clients on their progress.
- Developed comprehensive case management plans for each client, ensuring individualized support and timely progress towards goals.
- Reviewed and made recommendations about school counseling program activities.
Case Manager
PVJOBS
Los Angeles
01.2019 - 12.2021
- Assigned, monitored, administered, and organized work cases of over 50 individuals formerly incarcerated and or in an MCRP program pending release from the program
- Assisted the reentry population in providing them with job placements in Union based career and post-secondary services
- Maintained all relevant and necessary files, documentation, and paperwork regarding participating individuals and families
- Evaluated and conducted follow up calls and visits to ensure participant completed programs
- Recommended appropriate social programs, federal grants and refunds, and benefit packages to participants
- Administered cases involving guardianship, well-being, financial burden, and housing needs
- Met with Participants to discuss short and long term goals.
Case Manager
Amity Foundation Inc.
Los Angeles
01.2018 - 01.2019
- Develop a service plan with the client to identify and address service needs and goals
- Attend inter-agency case coordination meetings, coalitions, regional advocacy groups and boards as appropriate in benefiting the participants served and support community cooperation in addressing areas of need
- Maintain concise and comprehensive case records on all participants seeking services
- Development of a comprehensive case management review system, inclusive of coaching activity tracking, participant engagement efforts, referrals, document collection, plan development, case notes and performance outcomes
- Reviewing plan with residents/clients on a weekly basis and documenting progress or revisions so that they are gaining the life skills necessary to make a successful re-entry into the community.
Case Manager
Friends Outside of Los Angeles County
Los Angeles
07.2014 - 01.2018
- Provide client services, including but not necessarily limited to, eligibility, intake, assessments, individual employment plans, supportive services, emotional support, information linkages, and client advocacy/liaison services
- Create and maintain complete, accurate, updated, and orderly written and electronic client and program files
- Prepare and submit program data and all requested reports as scheduled in Cal Jobs/Jobs LA system
- Conducted job readiness workshops for the Re-Entry population on parole or probation
- Refer clients who are gang affiliated to different partners for services that Friends Outside didn't offer
- Identifying local conflicts between gang related participants and defuse the problem from escalating
- Worked closely with Worksource centers
- Identified Participants work skills, to establish a case plan
- Created and maintained non-violent relationships with various gang related members.
COO Assistant/Case Manager/Job Developer
Homeboy Industries
Los Angeles
01.2007 - 11.2011
- Mitigate the influences of those formerly incarcerated and gang members who intentionally disrupt intervention activities
- Appoint department heads or managers and assign or delegate responsibilities to them
- Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change
- Met with participants to identify barriers to employment and develop strategies to manage these issues
- Work with clients to ensure that they are job-ready and have the means and drive to be both reliable and valuable additions to the workplace.
Education
Skills
- Client Advocacy
- Individualized support
- Youth Mentoring
- Job Placement Assistance
- Workforce Development
- Career Planning
- Resume Writing
- Employment Assessment
Professionaloverview
Bilingual Spanish Professional with over 10 years of work experience working in Case Management for Re-entry, Data Entry, and those formerly in MCRP Program pending release. Recruit new clients from the community both Adults/Youths as well as those still incarcerated. Work in conjunction with the Probation and Parole office to establish a career plan and or education goal. Compare data with source documents, or re-enter data in verification format to detect errors. Effectively communicated both orally and written with persons of diverse ethnic backgrounds. Demonstrated ability to work as a member of a team, Counsels, motivates at risk youth and provides constructive discipline and positive reinforcements. Skill in interviewing clients to identify challenges and barriers in personal, legal, social, economic and health needs as well as great public speaking. Knowledge of Microsoft office Word, Excel, PowerPoint, Outlook, Internet researching skills and type 45 wpm.
Timeline
Youth Employment Counselor
Homeboy Industries
11.2022 - Current
Case Manager
PVJOBS
01.2019 - 12.2021
Case Manager
Amity Foundation Inc.
01.2018 - 01.2019
Case Manager
Friends Outside of Los Angeles County
07.2014 - 01.2018
COO Assistant/Case Manager/Job Developer
Homeboy Industries
01.2007 - 11.2011