Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Thelma Edwards

Thelma Edwards

Correctional Officer
Pendleton

Summary

Correctional Officer offers 20 year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts. Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over 20 year industry history.

Overview

34
34
years of professional experience
1
1

Retirement Certificate

1
1

In-Service/ Firearms/First Aid/CPR

2
2

Perfect Attendance

1
1

15 Years' Service Award

1
1

10 Years' Service Award

1
1

5 Years' Service Award

Work History

Correctional Officer

Greensville Correctional Center
10.2001 - 06.2022
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Observed behavior of residents individually and in groups.
  • Inspected work sites and crew trucks for contraband, cleanliness and safety.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Booked new inmates into facility and processed inmates for release.
  • Completed intake paperwork, fingerprints and searches.
  • Delivered inmates to work sites and returned safely by following protocols.
  • Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Arranged for medical and dental care of inmates.
  • Identified facility openings and designated inmates to housing units.
  • Identified needed updates to correctional plans and assigned inmates to appropriate housing.
  • Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.

Assistant Manager

Taco Bell
06.1994 - 10.2001
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Deli Worker

Red Apple Store
04.1990 - 05.1994
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Greeted customers at counter to fulfill requests and answer questions.

Deli Worker

Red Apple Store
10.1988 - 04.1990
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Greeted customers at counter to fulfill requests and answer questions.

Education

Associate of Applied Science - Early Childhood Education

Roanoke-Chowan Community College
Ahoskie, NC
08.1985

High School Diploma -

Northampton County High School
Conway, NC
06.1982

Skills

  • Security Checks
  • Public Safety
  • Inmate Population Control
  • Conduct Reporting
  • Facility Inspections
  • Firearms Training
  • Control Room Maintenance
  • Disciplinary Action
  • Inmate Supervision
  • Contraband Searching
  • Restraint Techniques
  • First Aid Certification
  • Head Counts

Certification

  • Retirement Certificate, Department Of Corrections October 22, 2001 - June 01, 2022
  • In-Service / Firearms Safety / First Aid & CPR Adult November 2001 - December 2021
  • Perfect Work Attendance, Greensville Correctional March 20, 2005 - March 20, 2006
  • Perfect Work Attendance, Greensville Correctional March 03, 2009 - March 03, 2010
  • 15 Years' Service Award, Commonwealth of Virginia December 31, 2016
  • 10 Years' Service Award, Commonwealth of Virginia December 31, 2011
  • 5 Years' Service Award, Commonwealth of Virginia December 31, 2006

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Correctional Officer

Greensville Correctional Center
10.2001 - 06.2022

Assistant Manager

Taco Bell
06.1994 - 10.2001

Deli Worker

Red Apple Store
04.1990 - 05.1994

Deli Worker

Red Apple Store
10.1988 - 04.1990

Associate of Applied Science - Early Childhood Education

Roanoke-Chowan Community College

High School Diploma -

Northampton County High School

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Thelma EdwardsCorrectional Officer