Thelma Granillo
El Paso
Summary
Experienced healthcare professional adept at supporting medical teams and providing patient care. Proficient in managing clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Skilled in patient communication and efficient medical record maintenance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Socorro Independent School District
04.2020 - 06.2025
- Assist patients with the check-in process, verify insurance, and collect payments
- Maintain and handle patient medical records
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process.
- Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
- Worked effectively in fast-paced environments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Certified Medical Assistant
University Medical Center Clinic
03.2001 - 06.2018
- Provided patient care to infants and adolescents
- Attend workshops for hearing and vision certification
- Maintained, handled, and documented patient medical information
- Communicated with external healthcare facilities as part of the patient’s referral process
- Assisted Pediatrician with Texas Health Steps Physicals and Vaccines
- Attended and organized health fairs
- Administered vaccinations and medications for timely delivery of essential treatments.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.
- Educated parents on proper child healthcare practices, promoting overall family wellbeing.
- Enhanced patient care by accurately performing EKG testing and analyzing results.
Education
No Degree -
Career Centers of El Paso
El Paso Tx03.2000
Skills
- Certified medical assistant with 23 years of experience
- CPR certification holder
- Understanding of HIPAA compliance requirements
- Scheduling efficiency in healthcare
- Service excellence
- Experienced in medical terminology usage
- Vital signs evaluation and documentation
- EMR/EHR system utilization
- Venipuncture proficiency
- Vaccination execution
- Collection and processing expertise
- Insurance eligibility verification
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Improved blood collection process by preparing supplies to match patient load.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
- CMA - Certified Medical Assistant
- CPR
Timeline
Certified Medical Assistant
Socorro Independent School District
04.2020 - 06.2025
Certified Medical Assistant
University Medical Center Clinic
03.2001 - 06.2018
No Degree -
Career Centers of El Paso
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