Thelma Lara Urbina
Fresno,CA
Summary
Dedicated and experienced office administrator. Committed to supporting staff in achieving excellence. Eager and ready to embark on a new career with a new company that encourages learning and growth. Excited to contribute positively and achieve shared goals.
Overview
19
19
years of professional experience
Work History
Lead Office Administrator
Valliwide Vault & Safe Inc.
Fresno, California
05.2013 - 12.2024
- Coordinated and directed organization's financial and budget activities to fund operations, maximize investments and increase efficiency.
- Resolved customer complaints or answered customers' questions.
- Managed and screened incoming phone calls to ensure efficient communication flow.
- Oversaw billing procedures, ensuring all invoices were generated and sent out promptly.
- Processed accounts receivables and completed bank deposits.
- Coordinated service calls and organized daily calendars for technicians.
- Directed all administrative functions to ensure smooth office operations.
- Ordered all job materials and technicians' parts.
- Prepared and supported the creation of detailed proposals.
Administrative Assistant to Owner Connie Reelhorn
Belmont Nursery
01.2006 - 01.2012
- Monitored the accuracy of accounts payable and receivable transactions.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Collaborated with other departments to ensure effective integration of HR functions into overall business objectives.
- Assisted with event planning activities such as scheduling venues and ordering supplies.
Education
Fresno City College
01.2001
Diploma -
Coalinga High School
01.1999
Skills
- Great communicator
- Organizational skills
- Scheduling
- Billing
- Microsoft
- Word
- Outlook
- Quickbooks
- Office coordination
- Database entry
- Mail handling
- Telephone reception
- Bookkeeping
- Office management
- Customer engagement
References
References available upon request.
Timeline
Lead Office Administrator
Valliwide Vault & Safe Inc.
05.2013 - 12.2024
Administrative Assistant to Owner Connie Reelhorn
Belmont Nursery
01.2006 - 01.2012
Fresno City College
Diploma -
Coalinga High School
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