Summary
Work History
Education
Skills
Timeline
Receptionist

Thelma Ninter

Tacoma,WA

Summary

Proven team player and multitasker, I excelled at McDonald’s by enhancing customer satisfaction through efficient order handling and meal preparation. Leveraging strong communication and organizational skills, I significantly reduced shipping errors at Hoya Vision Care. Committed to safety and quality, I consistently improved operational efficiency and workplace standards.

Work History

Crew Member

McDonald’s
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Shipping Clerk

Hoya Vision Care
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Warehouse Worker

Thrift Store Usa
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Reduced waste, implementing recycling procedures for packaging materials.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.

Education

Diploma - Economics

GW High School
Mangolao, Guam
06.1989

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cash handling
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Flexible schedule
  • Interactive communication skills
  • Safe food handling
  • Safety awareness
  • Initiative and Self-motivation
  • Drive-thru operations
  • Food preparation
  • Crew leadership
  • Safety
  • Creativity and innovation
  • Menu memorization
  • Cooking
  • Food running
  • Beverage preparation
  • Housekeeping
  • Order delivery practices
  • Production line work
  • Workplace safety
  • Table setting
  • Sanitizing
  • Cleaning and organization
  • Dependable and cooperative
  • Collaboration and teamwork

Timeline

Crew Member

McDonald’s

Shipping Clerk

Hoya Vision Care

Warehouse Worker

Thrift Store Usa

Diploma - Economics

GW High School

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Thelma Ninter