Thelma Reynolds
Baytown,TX
Summary
Experienced Office Manager and Bookkeeper with a proven track record at RL Nelson Construction & Foundation Repair. Expert in payroll administration and QuickBooks management, ensuring accurate financial records and timely payments. Renowned for exceptional customer service and maintaining confidentiality, driving positive client relations and operational efficiency.
Overview
14
14
years of professional experience
Work History
Office Manager/Bookkeeper
RL Nelson Construction & Foundation Repair
08.2015 - 01.2025
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling multiple accounts and accounts payable/receivable transactions regularly to ensure accuracy.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Handled payroll and payroll tax processing for employees, ensuring timely payment and adherence to tax regulations.
- Managed accounts payable and receivable activities, maintaining vendor relationships.
Office Manager/Bookkeeper
J&S Water Company/SludgeNET
02.2011 - 08.2015
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Established QuickBooks accounting system to reflect accurate financial records.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Education
Education/Math
Lee College
Baytown, TXSkills
- Payroll administration
- Bank reconciliation
- Accounts payable
- Accounts receivable
- QuickBooks management
- Customer service
- Office management
- Bookkeeping
- Scheduling
- Attention to detail
Timeline
Office Manager/Bookkeeper
RL Nelson Construction & Foundation Repair
08.2015 - 01.2025
Office Manager/Bookkeeper
J&S Water Company/SludgeNET
02.2011 - 08.2015
Education/Math
Lee College
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