Hi, I’m
Thelma Omessia Ceus
Sicklerville,NJ
Summary
Results-driven marketing leader born to build strategic, successful campaigns to drive profits, increase market share and cement industry dominance for demanding customers. Focused, performance-minded manager with proven skills in project management, team building, stakeholder relations and campaign optimization. Ready to offer 20 years of experience to new role dedicated to achieving exceptional results on tight timetables.
Overview
24
years of professional experience
Work History
Lancome CosmeticsPhiladelphia, PA
Sales and Training Market Coordinator
07.2021 - Current
Job overview
- 8.M Area
- Supported sales team members to drive growth and development
- Established sales goals and strategies that contributed to increased growth in sales and profitability
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development
- Implemented creative sales and marketing strategies to assist sales team with reaching targets
- Assessed sales statistics to improve strategy and meet quotas
- Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance
- Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations
- Supervised and trained 40 employees on successful selling techniques
- Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends
- Maintained updated knowledge of changing industry, standards and trends related to accounts
- Recruited sales team members and coordinated team activities to maximize sales and minimizing costs.
Nordstrom, NJ
Beauty Stylist Cosmetic And Fragrance Trainer
11.2007 - 06.2021
Job overview
- Educated customers on product and service offerings
- Recommended optimal merchandise based on customer needs and desires
- Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths
- Recommended merchandise to customers based on needs and preferences
- Recommended products to customers to meet current needs or resolve specific concerns
- Applied makeup to achieve desired day-to-day and special event looks
- Evaluated customer skin to determine unique conditions and skin type
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs
- Made recommendations of appropriate products to meet customers' individual needs
- Offered complementary makeup consultations to individuals to promote key product lines
- Taught makeup application to 20 students per month
- Showed customers how to apply makeup and other products to achieve desired looks
- Capitalized on upselling opportunities for additional products and services to increase sales numbers
- Sold products and services to maintain daily sales goal
NordstromMenlo Park, NJ
Department Manager/ Kids Wear Buyer
04.2000 - 10.2005
Job overview
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities
- Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills
- Oversaw efficient receiving and inventory management to keep stock within optimal levels
- Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
- Greeted and assisted all customers daily in high-traffic retailer
- Set and administered annual operating budget, consistently maintaining controls and preventing overages
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management
- Trained 30 employees in inventory practices, POS systems and product knowledge, contributing to 100 % increase in customer satisfaction ratings
- Handled all shift overstock, restocking and inventory control
Education
Rutgers, The State University of New Jersey
Master of Science from Business Management/Marketing
01.2003
Capri Institute of Hair Design
from Cosmetology
01.2001
Skills
- Mentoring and training
- Leadership training
- Sales process engineering
- Employee training
- Inventory management
- Sales techniques
- Brand building and awareness
- Training and development
- Makeup and skincare
- Business management
- Product knowledge
- Customer buying trends
- Marketing understanding
Timeline
Sales and Training Market Coordinator
Lancome Cosmetics
07.2021 - Current
Beauty Stylist Cosmetic And Fragrance Trainer
Nordstrom
11.2007 - 06.2021
Department Manager/ Kids Wear Buyer
Nordstrom
04.2000 - 10.2005
Rutgers, The State University of New Jersey
Master of Science from Business Management/Marketing
Capri Institute of Hair Design
from Cosmetology
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