Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thembisile Khumalo

Pittsburgh,PA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Au Pair

Cultural Care
03.2022 - 02.2024
  • Provided reliable transportation to various appointments, activities, and outings while maintaining safety standards.
  • Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
  • Supported emotional development through empathetic listening and guidance during difficult situations or conflicts.
  • Implemented daily routine to maintain structure and stability
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Identified warning signs of emotional and developmental problems in children.
  • Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
  • Improved children''s language skills through engaging conversations and interactive language games.

Sales Associate

The Foschini Group
06.2021 - 01.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.

Education

Business Education

Butler County Community College
Butler, PA

Marketing

Butler County Community College
Butler, PA

International And Intercultural Communication

Monroe College
The Bronx, NY

Skills

  • Cultural Immersion
  • Safety Awareness
  • Social Integration
  • Self-Confidence Development
  • Emotionally Supportive
  • Creative Thinking
  • Critical Thinking
  • First aid knowledge

Timeline

Au Pair

Cultural Care
03.2022 - 02.2024

Sales Associate

The Foschini Group
06.2021 - 01.2022

Business Education

Butler County Community College

Marketing

Butler County Community College

International And Intercultural Communication

Monroe College
Thembisile Khumalo