Thenmozhi Ramamoorthy

AMEX GBT:

American Express Global Business Travel (AMEX GBT) is the world's leading B2B travel platform, providing software and services to manage travel, expenses, and meetings and events for companies of all sizes. We have built the most valuable marketplace in B2B travel to deliver unrivalled choice, value and experiences.

Products/Segments worked on:

• Groundspan
• CITICBET
• AirreshopExpert
• Globalpricingdesk
• FairflyARE
• AirReshop/HotelReshop
• CarbonEmission(Co2e)

Roles & Responsibilities:

• Analyzed system requirements and developed comprehensive test plans for various projects.
• Travel Domain is new domain for me and quickly grasped the domain and AmexGBT application knowledge in short span of time.
• Being a single team player have completed the sprints right from Requirement Analysis to project closure with in the limited time
• Interacted with the client directly and gained more business knowledge.
• Analyzed system requirements and developed comprehensive test plans for various projects.
• Developed and executed test plans, cases and scripts to identify software problems.
• Created detailed bug reports with clear steps to reproduce the issue and tracked them in a bug tracking tool Jira
• Documented test results accurately including screenshots when necessary.
• Performed functional and regression testing.
• Worked closely with developers to investigate issues reported by customers or identified during QA cycles.
• Maintained accurate records throughout all stages of the QA cycle such as defect tracking logs and test results.
• Ensured that all software changes are tested thoroughly before release into production environment.
• Datastax queries for data validation while performing database related tests.
• Worked with Agile methodologies to accomplish project milestones and meet demanding timelines.

Applications worked on:

• Encounter Management System,
• Claims Intake (837 Files) and its ancillary applications like EDI Claim Lookup, QR Audit, Provider Payment Set up, EFT Web Forms, Auxiliary Check Process (ACP) - Sampling EOB
• Medicaid Web Portal
• Autopromote
• QNXT application

Roles and Responsibilities:

• Performed daily administrative tasks, such as scheduling meetings and preparing reports.
• Effectively managing the client directly for all deliverables and scope changes in Aetna office (Phoenix, Arizona USA).
• Efficient communication with all stakeholders to achieve the timelines.
• Provided guidance and support to offshore team members when needed.
• Trained new offshore/onsite hires in the use of equipment, tools, software applications.
• Coordinated with other supervisors, combining group efforts to achieve goals.
• Guided employees in handling difficult or complex problems.

Aetna (HealthCare):

Aetna is one of the leaders in the US in health care, dental, pharmacy, group life, disability, and long-term care insurance and employee benefits. Aetna provides benefits through employers in all 50 states, with products and services targeted specifically to small, mid-sized and large multi-site national employers, serving more Fortune 1000 companies than any of its competitors. The company also serves individuals and Medicare beneficiaries in certain markets. Aetna is a diversified health and well-being company that provides broad spectrum of products and services.

Applications worked on

• PMA (Product Book of Records)
• PERS (Policy Entry Reporting System)
• PSBOR (Plan Sponsor Book of Records).
• WebCCI
• PRT ( Plan Reference Table)
• MEA (Member Enrollment Application)
• QNXT
• Medicaid Applications [ProFAX, NOA, Pharmacy, DM tool (File Masking), Autopromote, Eligibility (834/837 files)]

Roles & Responsibilities:

• Developed all testing artifacts including (Requirement Understanding, Test Estimates, Test Strategy, Test Plan, Test Scripts and Defect Documentation).
• Done peer review for all the artifacts prepared by team members to prevent the external review comments.
• Guided the team to discover more no of uncovered defects in order to prevent the production defects
• Developed the business components and test plans in order to migrate the regression suite completely from manual to automated.
• Executed the automated test scripts using QTP and QC and also good in identifying the reason for test plan failures before reporting it to Automation team.
• As a module lead, have shouldered overall responsibilities in leading the team for various applications.
• Coordinated in project execution, understands client processes and worked efficiently to meet targets and deliver solutions in accordance with Cognizant quality control standards and business practices and procedures.
• Tracked the Effort tracker/WSR for the entire team & shared the same with offshore & onshore leads on weekly basis
• Attended the weekly status call with onsite on regular basis, to update the current status of the projects taken care by offshore team.
• · Conducted meeting with team on weekly basis, to discuss on the open issues & mitigation plan to overcome those issues.
• As an SCM/DP coordinator, have attended Process & delivery audits for 1.5 years and received very minimal NCs & Observations.
• Involved in Test execution on all Mobile Platforms such as iPhone, Android, Blackberry and iPad Devices.