Theo Borders
Atlanta,Georgia
Summary
Diligent worker with strong punctuality, excels in adapting quickly and being coachable. Years of valuable experience in customer service, dedicated to delivering exceptional results and exceeding expectations. Ability to learn new tasks efficiently and work effectively in fast-paced environments, valuable asset to any team.
Overview
16
16
years of professional experience
Work History
Professional Chauffeur
Premier Luxury Car Services
06.2024 - Current
- Ensured punctuality by planning efficient routes, accounting for traffic and construction delays.
- Handled sensitive situations discreetly to maintain client confidentiality and privacy.
- Collaborated with dispatchers to accommodate last-minute changes or special requests from clients.
- Demonstrated flexibility in meeting clients' changing preferences or schedules with minimal disruption.
- Assisted passengers with luggage to provide seamless door-to-door service.
- Maintained a clean and comfortable vehicle for the optimal passenger experience.
- Developed extensive knowledge of city landmarks, restaurants, hotels, airports, and other points of interest to better serve clients'' needs.
House Car Driver
Four Seasons Hotel
06.2022 - 05.2024
- Ensured passenger safety by strictly adhering to traffic regulations and maintaining vehicle in pristine condition.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Delivered employees and materials to job sites daily.
- Kept vehicle clean both inside and out to ensure a pleasant experience for clients.
- Maintained accurate records of trips, mileage, and expenses for accurate billing and reporting purposes.
- Handled cash transactions accurately, provided receipts upon request, and maintained proper documentation for accounting purposes.
- Upheld strict confidentiality regarding client information or conversations that occurred during transportation services.
Concierge / Customer Service
Graces Limosine Service
03.2015 - 05.2022
- Maintained organized logs of client details such as dates, schedules, and payroll.
- Escorted clients to destinations efficiently and punctually.
- Ensured client essentials were prepared before pickup.
- Focused on maintaining high standards of comfort and convenience in car service.
Team Leader
Target
02.2012 - 01.2015
- Managed nightly organizational tasks and assigned responsibilities for categorizing store items.
- Organized and streamlined chaotic environment within set timeframe.
- Managed misplaced and overflow items across the store.
- Optimized layout and tidiness of stockroom, aisles, and sales floor.
Server
Miceli’s
04.2009 - 01.2011
- Managed service for 7 tables per shift efficiently.
- Memorized menu items extensively to provide informed recommendations.
- Ensured accurate financial records by inputting receipts.
- Ensured dining areas were organized in compliance with company standards.
- Efficiently served multiple tables and managed checks for different party sizes.
Education
Associates Degree - Communications
Los Angeles Valley College
Los Angeles01.2014
Skills
- Dilligent hard worker who is coachable, adapts fast and strong sense of punctuality
Timeline
Professional Chauffeur
Premier Luxury Car Services
06.2024 - Current
House Car Driver
Four Seasons Hotel
06.2022 - 05.2024
Concierge / Customer Service
Graces Limosine Service
03.2015 - 05.2022
Team Leader
Target
02.2012 - 01.2015
Server
Miceli’s
04.2009 - 01.2011
Associates Degree - Communications
Los Angeles Valley College
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