Summary
Overview
Work History
Education
Skills
Aboutme
Websites
Timeline
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Theo Cotton

Theo Cotton

Peachtree Corners,GA

Summary

Adept at driving operational excellence and sales growth, I leveraged strategic thinking and relationship development at Waffle House to enhance team engagement and efficiency. Trained by top sales reps and proficient in CRM tools like HubSpot, I excel in creating impactful customer relationships and exceeding sales targets.

Overview

6
6
years of professional experience

Work History

Unit Manager

Waffle House
Duluth, GA
02.2022 - 12.2024
  • Created and managed unit's budget and trained and hired employees.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Monitored daily operations, ensuring compliance with applicable laws and regulations.
  • Managed inventory, ensuring adequate stock levels and timely procurement of supplies.
  • Provided guidance, coaching, and mentoring to staff members.
  • Organized and scheduled staff meetings to discuss policies and procedures.
  • Developed effective strategies to improve employee morale, motivation, and engagement.
  • Monitored compliance with health and safety regulations, ensuring a safe work environment.
  • Developed and maintained budgets for the unit, closely monitoring expenses.

Sales Development Representative

ZoomInfo
, Remote
06.2021 - 11.2022
  • Engaged with prospects through cold calling, emailing, and social media outreach.
  • Negotiated contracts with prospective customers on pricing, terms, and conditions.
  • Leveraged CRM to maintain activity, contact and account information of customers and prospects.
  • Listened to customer needs to identify and recommend best products and services.
  • Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
  • Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
  • Achieved and exceeded monthly quotas for qualified opportunities generated.
  • Called on key decision-makers using phone, email and social touches to bring on new business.

Science-Based Sale Pro

PreHIRED
REMOTE
03.2020 - 04.2020
  • Company Overview: Science-Based Sale Pro
  • From my preHIRED mentors, I learned sales methodologies, tools, skills, and workflows to be at the top 5% of sales performers
  • Researched & replicated sales systems from preHIRED's Science-Based Sales methodology
  • Prospected- to generate high quantity & quality of sales leads
  • Qualified - to ensure alignment between buyer and seller
  • Discovered - to dive deep into goals, challenges, and solutions
  • Advised- to uncover value/insight, create urgency, remove barriers, and close deals if there is a mutual fit between the buyer and seller
  • Science-Based Sales messaging for calls, meetings/demo calls, social media, and emails
  • Trained on many of the top CRMs, lead generation, sales automation, and productivity tools: Outreach, Interseller, Hubspot, Seamless.io, Hunter, & many more!
  • I was personally trained by the top sales rep at Outreach!
  • Science-Based Sale Pro

Claims Specialist

State Farm
Dunwoody, United States
03.2019 - 10.2019
  • A high volume call center environment handling 50+ claims cases for State Farm Insured clients daily
  • Provide thorough knowledge and expertise of insurance policies through remarkable customer service
  • Handle customer claim reports in a timely, precise fashion
  • Direct customers to repair facilities following auto accidents
  • Assign rental vehicles to customers based on need/coverage
  • Work closely with other agents to provide excellent customer support

Education

Bachelors of Fine Arts - Mass Communication/Media Studies

Valdosta State University
Valdosta, Georgia
05.2013

Skills

  • G Suite
  • Zoom
  • Slack
  • HubSpot
  • SalesForce
  • ZenDesk
  • Outreach
  • SalesLoft
  • ZoomInfo
  • Loom
  • Vidyard
  • Calendly
  • Sales management
  • Workforce planning
  • Employee engagement
  • Operations management
  • Staff scheduling
  • Customer relationship building
  • Outbound sales management
  • Email outreach
  • Cold calling
  • CRM tracking
  • Strategic thinking
  • Relationship development

Aboutme

"Great things come from hard work and perseverance. No excuses." -Kobe Bryant, My name is Theo and I didn't choose the sales & management life. The sales & management life chose me. I'm a born professional whose successes and failures have led me to where I am today and will lead me to all of my future success. I'm driven to win and love to see and help others do the same. As a proud product and trainee of preHired Science based sales, I'm groomed in the fine art of leadership, problem solving, bridging gaps and generating revenue for businesses. My mission is to create results & I do it all with love, light and respect. When I'm not closing deals, I do a little acting on the side. I'm an active athlete, a basketball junkie and I'm finally starting to get the hang of learning to play guitar. I'm a man of God. Most importantly, I'm a proud #GirlDad. I'm proficient with most CRM's and looking forward to work for & with companies who share the same Mamba Mentality about success as me, all while having fun doing so in the process.

Timeline

Unit Manager

Waffle House
02.2022 - 12.2024

Sales Development Representative

ZoomInfo
06.2021 - 11.2022

Science-Based Sale Pro

PreHIRED
03.2020 - 04.2020

Claims Specialist

State Farm
03.2019 - 10.2019

Bachelors of Fine Arts - Mass Communication/Media Studies

Valdosta State University

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