THEO JOHNSON
Suitland,MD
Summary
Expertise in customer relations, problem solving and logistics. Possess leadership, team player skills and the ability to work under pressure. Known for excellent oral and written skills, combined with a strong work ethic. Currently seeking a career that leverages these talents, that offers a challenge and affords the opportunity to advance.
Overview
4
4
years of professional experience
Work History
Temporary Property Management
National Vetted Talent Staffing
07.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Promptly responded to tenant complaints and concerns for over 20 properties.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Communicated effectively with owners, residents, and on-site associates.
GetYahGreatness | Social Media Marketer
05.2021 - Current
- Generate, edit, publish, and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
- Oversee day-to-day management of campaigns and ensure brand consistency
- Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube and LinkedIn
- Work with brand to create and implement social media strategies monthly
- Supervise all aspects of social media interaction between customers and the company and ensure a positive customer service experience
- Ensure progress on all platforms by using analytical tools such as Google Analytics and others.
Stock Associate
WALMART
09.2020 - 04.2021
- Checks items received against shipping invoice to ensure the shipment is accurate
- Assist in unloading shipments to the store and unpack inventory
- Use inventory control software to log received merchandise
- Answers customer and sales associates’ question about available items in stock
- Retrieve items from stockroom at customer request
- Assist managers and associates in preventing theft and maintaining proper inventory
- Pulls defective or expired items from shelves
- Packs up defective items or overstock and arrange for the return shipment
- Observes proper safety procedures in the stockroom, particularly when lifting and moving heavy items
- Assists in cleaning up the store and stockroom during closing shifts.
COUNSELOR
Gwynn Park Basketball Camp
06.2019 - 08.2019
- Assists Camp Director in managing the day-to-day operations of the camp including conducting the camp daily curriculum, maintaining great public relations with parents and/or guardians
- Increases camper and staff awareness of the “Starting Five” camp core values: R.I.T.E.S = Respect, Integrity, Teamwork, Excellence and Service
- Demonstrates professionalism, courtesy, and honesty to all staff, campers, and parents and/or guardians while working at Gwynn Park Basketball camp
- Helps each camper meet their basketball goals established by the camp for camper development
- Ensures all equipment is properly, neatly, and securely stored each day at the completion of camp.
Education
Cisco CCT Routing and Switching Certification largo, md | april 2022 -
Prince George’s Community College
Diploma -
Crossland High School
Temple Hills, MDA.A.S Degree - Information Technology
Prince George’s Community College
Largo, MD05.2024
Skills
- Computer basics
- Leasing and Sales
- Security Management and Enhancement
- Staff Coordination
- Microsoft Office
- Time Management
- Attention to details
- Safety-conscious
- Highly organized with critical thinking skills
- Records Management
- Property Assessments
- Community Engagement
Timeline
Temporary Property Management
National Vetted Talent Staffing
07.2022 - Current
GetYahGreatness | Social Media Marketer
05.2021 - Current
Stock Associate
WALMART
09.2020 - 04.2021
COUNSELOR
Gwynn Park Basketball Camp
06.2019 - 08.2019
Cisco CCT Routing and Switching Certification largo, md | april 2022 -
Prince George’s Community College
Diploma -
Crossland High School
A.A.S Degree - Information Technology
Prince George’s Community College
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