Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Affiliations
Accomplishments
References
Timeline
Generic

Theo Mack

Alhambra,CA

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Fulfilment

Target
Pasadena, CA
11.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Restocked shelves after each sale transaction was completed.
  • Rotated products from backstock areas onto sales floor based on demand.
  • Reported any damaged goods or defective items immediately to management team.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Cashier/Crew Member

Yogurtland
Rancho Cucamonga, CA
03.2023 - 06.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Shift Leader

Nekter Juice Bar
Rancho Cucamonga, CA
07.2021 - 06.2023
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Adhered to all health code regulations while preparing food items for customers.
  • Reviewed time sheets for accuracy before submitting them for payroll processing.
  • Checked orders for quality and completeness.

Postmates Delivery Driver

Postmates
Chino Hills, CA
06.2019 - 06.2021
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.

Cashier/Cook

The Taco Man
Glendora, CA
10.2020 - 11.2020
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Cashier

Popeye's Restaurants
Pasadena, CA
10.2019 - 03.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Delivered food orders promptly and accurately to guests tables.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Ensured that all foods were prepared according to health department regulations.

Education

High school diploma or GED -

Pasadena High School
Pasadena, CA
05.2019

Some College (No Degree) - Music Production

Los Angeles Recording School
Los Angeles, CA

Skills

  • Cashiering
  • Food service
  • Shift management
  • Food preparation
  • Cash handling
  • Customer service
  • Graphic design
  • Screen printing
  • Leadership
  • Music Production
  • Sales Expertise
  • Proficient in all Adobe and Microsoft software
  • Daily Reporting
  • Strategic Leadership

Certification

  • Food Handler Certification, 07/2025
  • Driver's License, 06/2026

Personal Information

  • Work Permit: Authorized to work in the US for any employer
  • Relocation: Anywhere

Affiliations

  • Producing Music for Ads
  • Writing films

Accomplishments

  • Shift lead at Nekter Juice bar
  • Honor roll

References

References available upon request.

Timeline

Fulfilment

Target
11.2023 - Current

Cashier/Crew Member

Yogurtland
03.2023 - 06.2023

Shift Leader

Nekter Juice Bar
07.2021 - 06.2023

Cashier/Cook

The Taco Man
10.2020 - 11.2020

Cashier

Popeye's Restaurants
10.2019 - 03.2020

Postmates Delivery Driver

Postmates
06.2019 - 06.2021

High school diploma or GED -

Pasadena High School

Some College (No Degree) - Music Production

Los Angeles Recording School

Similar Profiles

CREATE PROFILE
Theo Mack