Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
Barista

Theo Olson

Austin,TX

Overview

1
1
year of professional experience
1
1
Certification

Work History

Outdoor Programs Shop Manager

University Of Redlands Official
Redlands, CA
11.2023 - Current
  • Monitored staff performance and provided feedback and guidance as necessary.
  • Responded to customer inquiries in a timely manner.
  • Managed daily operations including opening and closing procedures, cash handling and banking activities.
  • Answered incoming questions via phone and email discussing advertised pricing and inventory.
  • Delegated work to staff, setting priorities and goals.
  • Contributed towards promotional materials such as brochures or websites related to the organization's programs.
  • Offered feedback to participants throughout activities to ensure positive outcomes were achieved.

Retail Sales Assitant

Whole Earth Provision
Austin, TX
05.2023 - 08.2023
  • Managed cash register operations using POS system and processed sales and returns.
  • Operated the cash register, accepted payment, and issued receipts.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Greeted customers and provided excellent customer service.
  • Performed weekly cleaning duties such as dusting, mopping, vacuuming.
  • Demonstrated knowledge of store policies regarding payments, returns, and exchanges.
  • Informed customers of current sales promotions and discounts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Answered questions from customers about products and services.

Education

High School Diploma -

Austin Waldorf School
Austin, TX
06-2022

Bachelor of Science - Sustainable Business

University of Redlands
Redlands, CA
04-2026

Skills

  • Task Delegation
  • Social Media Marketing
  • POS Systems
  • Customer Service
  • Department Oversight
  • Teamwork and Collaboration
  • Effective Communication
  • Sound Judgment
  • Continuous Improvement
  • Team Leadership
  • Problem-solving abilities

Certification

  • Wilderness First Responder Certified (March 2023)

Affiliations

  • University of Redlands Outdoor Programs Trip Leader (lead outdoor trips all across California)

Accomplishments

  • Nominated for the National Society of Leadership and Success (January 2024)

Timeline

Outdoor Programs Shop Manager

University Of Redlands Official
11.2023 - Current

Retail Sales Assitant

Whole Earth Provision
05.2023 - 08.2023

High School Diploma -

Austin Waldorf School

Bachelor of Science - Sustainable Business

University of Redlands

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Theo Olson