Skilled in quilting, and building minatures
Theodore Simoncic
Store Manager
Great Falls,MT
Overview
18
18
years of professional experience
Work History
Store Manager
JOANN Fabrics and Crafts
09.2014 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Groundskeeper
University of the Pacific Chapter
03.2011 - 06.2011
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.
- Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
Information Technology Manager AVP
Central State Credit Union
03.2007 - 08.2010
- Streamlined helpdesk operations, reducing response times and increasing end-user satisfaction levels.
- Researched and recommended innovative and automated approaches to routine tasks.
- Managed large-scale IT projects, ensuring on-time completion within budget constraints.
- Trained staff on new software applications and hardware installations, boosting productivity across departments.
- Managed and reduced IT spending to support budgeting processes and TCO modeling procedures.
- Developed and enforced IT policies to maintain compliance with regulatory standards while supporting business objectives.
- Championed change management initiatives related to technology implementation, garnering user acceptance and promoting adoption throughout the organization.
- Optimized IT operations by eliminating redundancies and automating routine tasks.
- Implemented cybersecurity measures to protect sensitive information from unauthorized access or theft.
- Oversaw the successful migration of legacy systems to cloud-based platforms for increased flexibility and scalability.
Education
Associate of Arts -
San Joaquin Delta College
Stockton, CA06-1973
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Accomplishments
- Increased sales by coaching peer managers on new merchandising standards.
- Assisted other stores in maintaining high standards in merchandise presentation and problem solving when they lacked management.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Store operations
Customer service management
Team building and leadership
Relationship building and management
Interests
Timeline
Store Manager
JOANN Fabrics and Crafts
09.2014 - Current
Groundskeeper
University of the Pacific Chapter
03.2011 - 06.2011
Information Technology Manager AVP
Central State Credit Union
03.2007 - 08.2010
Associate of Arts -
San Joaquin Delta College
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