Theo Ware

Lamps Plus

Las Vegas, NV

06.2014 - Current

Greeted customers and provided excellent customer service.
Assisted in the display of merchandise, ensuring that items were attractively arranged.
Informed customers about product features and pricing to help them make informed decisions.
Provided expert advice on lighting products to ensure customer satisfaction.
Maintained an up-to-date knowledge of new lighting products and industry trends.
Processed payments using a point-of-sale system, including cash, credit cards, gift certificates, and checks.
Performed inventory counts to ensure accurate records of stock levels.
Organized special orders for customers who requested particular lighting fixtures or components not available in store.
Resolved customer complaints in a timely manner while maintaining professional composure.
Answered phone inquiries from potential customers regarding product availability and pricing information.
Assisted customers with selecting appropriate lighting fixtures for their needs.
Participated in weekly staff meetings to discuss upcoming promotions or events.
Developed key customer relationships to increase sales.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Adhered to company initiatives and achieved established goals.
Exchanged merchandise for customers and accepted returns.