Theodora Aranda
San Antonio,TX
Summary
Detail-oriented with over 13 of experience in a fast-paced healthcare environment. Proficient in coordinating schedules, managing patient inquiries, and ensuring seamless clinic operations. Proficient at utilizing electronic health record (EHR) system such as HCHB and Kinnser. Excellent interpersonal and communication skills, building positive relationships with patients and healthcare staff. Committed to delivering exceptional service and maintaining confidentiality in all patient interactions.
Overview
13
13
years of professional experience
Work History
Orders Clerk
Superior Home Health
8000 Vantage Dr
05.2023 - Current
- Proactively identified areas for improvement within the order processing system, proposing solutions to streamline operations and enhance efficiency with marketers.
- Promoted a positive work environment by effectively communicating with colleagues across departments and fostering teamwork in achieving common goals.
- Maintained accurate claims, conducting regular audits to prevent denials.
- Implemented quality control measures, cross-checking orders against patient plan of care.
- Facilitated smooth transitions during times of change, such as system upgrades or policy updates, quickly adapting workflows accordingly.
- Coordinated closely with QA team, Intake coordinators, referral coordinators, and clinical team to ensure accurate and compliant documentation for timely filing.
- Played an integral role in achieving departmental quota, consistently meeting or exceeding personal performance metrics while contributing positively towards team success overall.
- Developed strong relationships with clinic staff, hospital case managers, and marketers to ensure required documentation was expedited and obtained in a timely manner.
- Reduced order errors by diligently reviewing all details before submitting to billing department to file the claim.
Orders Clerk /Appointment Scheduler
Anew Health Care
4606 Centerview Dr.
04.2021 - 05.2023
- Proactively identified areas for improvement within the order processing system, proposing solutions to streamline operations and enhance efficiency with marketers.
- Promoted a positive work environment by effectively communicating with colleagues across departments and fostering teamwork in achieving common goals.
- Maintained accurate claims, conducting regular audits to prevent denials.
- Implemented quality control measures, cross-checking orders against patient plan of care.
- Facilitated smooth transitions during times of change, such as system upgrades or policy updates, quickly adapting workflows accordingly.
- Coordinated closely with QA team, Intake coordinators, referral coordinators, and clinical team to ensure accurate and compliant documentation for timely filing.
- Played an integral role in achieving departmental quota, consistently meeting or exceeding personal performance metrics while contributing positively towards team success overall.
- Developed strong relationships with clinic staff, hospital case managers, and marketers to ensure required documentation was expedited and obtained in a timely manner.
- Reduced order errors by diligently reviewing all details before submitting to billing department to file the claim.
- Assisted with scheduling patients out for admission visits and skilled nursing visits.
Orders Clerk / Appointment Scheduler
American Medical Home Health Services
4241 Woodcock
03.2019 - 02.2021
- Proactively identified areas for improvement within the order processing system, proposing solutions to streamline operations and enhance efficiency with marketers.
- Promoted a positive work environment by effectively communicating with colleagues across departments and fostering teamwork in achieving common goals.
- Maintained accurate claims, conducting regular audits to prevent denials.
- Implemented quality control measures, cross-checking orders against patient plan of care.
- Facilitated smooth transitions during times of change, such as system upgrades or policy updates, quickly adapting workflows accordingly.
- Coordinated closely with QA team, Intake coordinators, referral coordinators, and clinical team to ensure accurate and compliant documentation for timely filing.
- Played an integral role in achieving departmental quota, consistently meeting or exceeding personal performance metrics while contributing positively towards team success overall.
- Developed strong relationships with clinic staff, hospital case managers, and marketers to ensure required documentation was expedited and obtained in a timely manner.
- Reduced order errors by diligently reviewing all details before submitting to billing department to file the claim.
- Assisted with scheduling patients out for admission visits and skilled nursing visits.
Order Clerk
Superior Home Health
8000 Vantage Dr
08.2011 - 01.2019
- Proactively identified areas for improvement within the order processing system, proposing solutions to streamline operations and enhance efficiency with marketers.
- Promoted a positive work environment by effectively communicating with colleagues across departments and fostering teamwork in achieving common goals.
- Maintained accurate claims, conducting regular audits to prevent denials.
- Implemented quality control measures, cross-checking orders against patient plan of care.
- Facilitated smooth transitions during times of change, such as system upgrades or policy updates, quickly adapting workflows accordingly.
- Coordinated closely with QA team, Intake coordinators, referral coordinators, and clinical team to ensure accurate and compliant documentation for timely filing.
- Played an integral role in achieving departmental quota, consistently meeting or exceeding personal performance metrics while contributing positively towards team success overall.
- Developed strong relationships with clinic staff, hospital case managers, and marketers to ensure required documentation was expedited and obtained in a timely manner.
- Reduced order errors by diligently reviewing all details before submitting to billing department to file the claim.
Education
High School Diploma -
Innovative Approaches To Education
San Antonio, TX05.2023
Skills
- Data entry skills
- Order tracking
- Teamwork and Collaboration
- Quick Learner
- Customer Service
- Time Management
- Dependable and Responsible
- Multitasking
- Reliability
- Excellent Communication
- Bilingual
Timeline
Orders Clerk
Superior Home Health
05.2023 - Current
Orders Clerk /Appointment Scheduler
Anew Health Care
04.2021 - 05.2023
Orders Clerk / Appointment Scheduler
American Medical Home Health Services
03.2019 - 02.2021
Order Clerk
Superior Home Health
08.2011 - 01.2019
High School Diploma -
Innovative Approaches To Education