Summary
Overview
Work History
Education
Skills
Additionalskillsinterests
Timeline
BusinessAnalyst
Theodora J. Bullock

Theodora J. Bullock

Washington,D.C.

Summary

Experienced sales professional with a successful history in retail environments. Dedicated to delivering exceptional customer service and driving sales growth. Recognized for reliability and adaptability in meeting the ever-changing needs of customers and market conditions. Possesses excellent communication and collaboration skills, contributing to team success and consistently achieving sales goals.

Overview

16
16
years of professional experience

Work History

Sales Associate

Orangetheory Fitness
11.2022 - Current
  • Receive visitors and incoming telephone calls and direct clients to appropriate staff and/or office
  • Greet members enthusiastically and initiate friendly conversation
  • Calculate discounts as appropriate
  • Assist customers with membership and purchasing decisions
  • Stock items when required
  • Sanitize
  • Advertise any deals or events that are going on in the month (Marketing)

Front Desk Associate

Gold's Gym
12.2021 - 11.2022
  • Receive visitors and incoming telephone calls and direct clients to appropriate staff and/or office
  • Greet members enthusiastically and initiate friendly conversation
  • Operate cash register and calculate discounts as appropriate
  • Assist customers with membership and purchasing decisions
  • Stock items when required
  • Balance all transactions at the end of the day for cash reconciliation

Service Desk Associate

Planet Fitness Penn Branch
10.2020 - 12.2021
  • Receive visitors and incoming telephone calls and direct clients to appropriate staff and/or office
  • Greet members enthusiastically and initiate friendly conversation
  • Operate cash register and calculate discounts as appropriate
  • Assist customers with membership and purchasing decisions
  • Stock items when required
  • Clean equipment and floors
  • Routine mask checks

Front Desk Associate

Gold's Gym
04.2015 - 10.2020
  • Receive visitors and incoming telephone calls and direct clients to appropriate staff and/or office
  • Greet members enthusiastically and initiate friendly conversation
  • Operate cash register and calculate discounts as appropriate
  • Assist customers with membership and purchasing decisions
  • Stock items when required
  • Balance all transactions at the end of the day for cash reconciliation

Graphic Designer

Marshall University Recreation Center
10.2017 - 01.2018
  • Met with clients or the art director to determine the scope of a project
  • Determined the message the design should portray
  • Created images that identified a product or conveyed a message
  • Developed graphics for product illustrations, logos, and websites
  • Selected colors, images, text style, and layout
  • Presented the design to clients or the art director
  • Incorporated changes recommended by clients into the final design
  • Reviewed designs for errors before printing or publishing them

Administrative Assistant

Department of Housing and Community Development
06.2013 - 08.2013
  • Received visitors and incoming telephone calls and directed client to appropriate staff or office
  • Helped to maintain office documents
  • Printed out presentation slides for meetings; addressed and mailed envelopes

Staff Assistant

Thurgood Marshall Public Charter High School
06.2010 - 08.2010
  • Answered incoming calls and welcomed visitors in lobby
  • Assisted teachers with scheduling meetings, conference calls, and staff training
  • Designed and prepared slides for meetings, merged letters, mailed envelopes, and addressed labels
  • Typed and faxed documents and letters

Office Assistant

Federal Aviation Administration
06.2009 - 08.2009
  • Received visitors and telephone calls and determined the nature of the request before directing callers or visitors to the appropriate staff
  • Typed documents, memos, and other material with responsibility for sentence structure, grammar, and spelling
  • Anticipated the need for information and prepared material so that it was ready and available per manager's need
  • Helped to maintain office files, records, and logs showing the status of letters and memos to ensure that the files included required documentation and that all documents were properly signed and filed

Education

Associates of Art - Graphic and Web Design

The Art Institute of Washington
Arlington, VA
03.2016

Skills

  • Ability to build and retain customer relationships
  • Excellent at maintaining professionalism when interacting with customers and employees
  • Adobe (InDesign, Illustrator, Photoshop)
  • Excellent at calendaring, ensuring appointments are seamless
  • Proficient in typing (45 wpm)
  • Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Meeting deadlines

Additionalskillsinterests

  • Drawing
  • Graphic design
  • Visiting museums
  • Hiking/being outdoors
  • Discovering new restaurants

Timeline

Sales Associate

Orangetheory Fitness
11.2022 - Current

Front Desk Associate

Gold's Gym
12.2021 - 11.2022

Service Desk Associate

Planet Fitness Penn Branch
10.2020 - 12.2021

Graphic Designer

Marshall University Recreation Center
10.2017 - 01.2018

Front Desk Associate

Gold's Gym
04.2015 - 10.2020

Administrative Assistant

Department of Housing and Community Development
06.2013 - 08.2013

Staff Assistant

Thurgood Marshall Public Charter High School
06.2010 - 08.2010

Office Assistant

Federal Aviation Administration
06.2009 - 08.2009

Associates of Art - Graphic and Web Design

The Art Institute of Washington

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Theodora J. Bullock