Theodore Anderson
Spicer,MN
Summary
Dynamic small business owner with a proven track record at Green Lake Nursery, excelling in customer relations and business management. Skilled in developing marketing strategies that boosted sales and trained staff to enhance service quality. Recognized for building strong client relationships, leading to increased repeat business and referrals.
Overview
21
21
years of professional experience
Work History
Owner
Green Lake Nursery
03.2021 - Current
- Managed daily operations to ensure efficient plant care and customer service.
- Developed and implemented marketing strategies to increase nursery visibility and sales.
- Oversaw inventory management, ensuring optimal stock levels for seasonal demands.
- Trained staff on horticultural best practices and customer engagement techniques.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
Sales Representative
Fastenal
01.2019 - 02.2021
- Developed and maintained strong client relationships to drive sales growth.
- Conducted in-depth product presentations to educate customers on features and benefits.
- Collaborated with marketing teams to design effective promotional campaigns and materials.
- Analyzed sales data to identify trends and adjust strategies for improved performance.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
City Maintenance Worker
City of Granite Falls
06.2015 - 12.2018
- Operated and maintained city vehicles for efficient waste collection and street cleaning.
- Conducted routine inspections of public facilities to ensure compliance with safety standards.
- Collaborated with team members to execute landscaping and park maintenance tasks effectively.
- Assisted in the development of seasonal maintenance schedules to optimize resource allocation.
- Provided support during emergency situations such as natural disasters or accidents that required immediate attention from maintenance crews.
- Preserved the aesthetic appeal of city parks by mowing lawns, trimming trees, and maintaining flower beds.
- Maintained safe walking paths during winter months by clearing snow and ice from sidewalks and pedestrian areas quickly after storms.
- Maintained a high level of professionalism and work ethic, representing the city in a positive light while interacting with residents and visitors during daily tasks.
Property Maintenance Specialist
Fagen Inc.
01.2009 - 06.2015
- Conducted routine inspections to identify maintenance needs and ensure safety compliance.
- Performed repairs on plumbing, electrical systems, and HVAC equipment to maintain property functionality.
- Collaborated with vendors to coordinate timely service delivery for specialized repairs and maintenance tasks.
- Developed preventive maintenance schedules to enhance operational efficiency and reduce downtime.
- Performed seasonal weather-related tasks such as snow removal or leaf collection efficiently, minimizing disruption to tenants'' daily routines.
- Improved curb appeal by regularly updating exterior paint, signage, and lighting fixtures.
Sales Associate
Total Tool Supply
01.2005 - 01.2009
- Trained new associates on best practices and operational procedures.
- Monitored inventory levels, ensuring stock availability for high-demand items.
- Resolved customer inquiries and concerns promptly to ensure satisfaction.
- Implemented promotional displays to attract customer interest and drive sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Applied Science - Insurance
Ridgewater College
Willmar, MNHigh School Diploma -
Lac Qui Parle Valley
Madison06.1995
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Project estimating
- Staff hiring
- Negotiation
- Employee development
- Financial planning
- Client service
- Labor relations
- Service quality assurance
- Customer service
- Effective leader
Timeline
Owner
Green Lake Nursery
03.2021 - Current
Sales Representative
Fastenal
01.2019 - 02.2021
City Maintenance Worker
City of Granite Falls
06.2015 - 12.2018
Property Maintenance Specialist
Fagen Inc.
01.2009 - 06.2015
Sales Associate
Total Tool Supply
01.2005 - 01.2009
Associate of Applied Science - Insurance
Ridgewater College
High School Diploma -
Lac Qui Parle Valley