Teddy Bess is a Sales Leader who works with aspiring sales rep to help them gain confidence and stay motivated not only in their professional lives but also personal lives too.
Hi, I’m
Theodore Bess
OCEANSIDE
Summary
Overview
20
years of professional experience
Work History
Northcoast Medical Supply DBA ADS
Territory Manager - Sales and Service
10.2018 - Current
Job overview
- Implemented creative solutions for addressing customer concerns, ultimately increasing overall satisfaction ratings.
- Successfully resolved conflicts between clients or internally among team members, maintaining a positive work environment and promoting collaboration.
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
- Addressed and resolved client issues swiftly, maintaining high levels of client satisfaction and minimizing churn.
VaporBeast.com
Product Manager
01.2018 - 09.2018
Job overview
- Review products from different vendors / Manufacturers and determine which ones would be best to be sold and distributed based on potential profits and demand from customers.
- Conduct meetings with vendors where we discuss upcoming products, along with negotiating lower pricing on existing products already carried.
- Increased monthly revenue by 10% from those selected products.
Vapor Beast
Sales Director
01.2016 - 01.2018
Job overview
- Presented Products and Services at industry trade shows and client-sponsored events. Which resulted in high success rate of new leads.
- Hired, trained, and built high-performing team of "Smoke Free Technology Consultants" Which exceeded annual revenue by 30% each year
- Built strong client relationships and provided high value-adding services, resulting in 15% company market share increase.
- Identified and analyzed key competitors and related products.
- Monetized dormant leads to increase profits by 25%
- Communicated regularly with Sales Team and Regional Managers so entire team was on same page to achieve our goals
- Trained and coached - team size of 18 sales professionals focused on servicing our "Reordering" accounts.
Vapor Beast
Training Manager
01.2015 - 01.2016
Job overview
- Coordinated ongoing technical training and personal development classes for staff members. To ensure team understood products and make their jobs easier.
- Trained staff during demonstrations, meetings, conferences and workshops. Providing them with knowledge on how to operate products.
- Delivered wide variety of courses including topics on communication, team building, Personal Development and Products.
- Developed surveys to identify training needs based on projected production processes and changes.
- Utilized vast institutional knowledge to train and support sales and service team consisting of over 45 team members.
- Conducted orientation sessions and organized on-the-job training for new hires
Vapor Beast
Sales Manager
07.2013 - 01.2015
Job overview
- Prepared sales presentations for clients showing company's success and credibility of Vapor products, with 80% closing rate
- Trained all incoming sales team members.
- Promptly resolved all customer requests, questions and complaints. Which resulted in less disgruntled customers.
- Built relationships with customers and community to establish long-term business growth. Which resulted in rapid growth
- Exceeded regional annual sales target by 20%.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
- Contacted customers by phone and email in response to inquiries. Within 2 hour time-frame.
Top Contractors Insurance Services Inc
Insurance Agent
11.2011 - 01.2013
Job overview
- Collected all premiums on or before effective date of coverage.
- Met with prospective customers and business owners in their homes, businesses and other settings.
- Evaluated leads obtained through direct referrals, lead databases and cold calling.
- Calculated quotes and educated potential clients on insurance options.
- Made 75 - 100 cold calls Daily
Workcomp for less
Insurance Agent
03.2010 - 10.2011
Job overview
- Displayed consistent positive attitude towards customers, peers and other personnel.
- 85% Customer Retention on all renewal policies
- Produced $48,862 in paid commission
- Closed on average of 5 new sales per week. Which resulted in 40% increase in new business
- Made 75 - 100 cold calls daily.
Salmen Insurance Service
Insurance Sales Representative
08.2008 - 02.2010
Job overview
- Reviewed 25 customer needs and financial means to determine appropriate policy offerings daily.
- Maintained detailed records of customer information and policy sales.
- Stayed in touch with over 100 clients to assess changing demands and offer new solutions.
- Connected with 10 prospective clients to set appointments daily.
SPY Optic
Inside Sales Account Manager
01.2005 - 07.2008
Job overview
- Evaluate and suggest accounts for financial and market strength
- Contact accounts daily to solicit sales orders.
- Contact 10 outside sales reps daily
- Developed calling plan that insured all accounts were being properly serviced in my territory over 200 accounts
- Provide Accounting department with information to open new accounts
- Review all reports for my territory to insure prompt delivery of goods
- Assist 10 outside sales reps with internal sales reports to help ensure goals are met monthly
Education
Vista High SchoolVista, CA
High School Diploma
2000
University Overview
Skills
- Conflict resolution
- Exceptional interpersonal communication
- Coaching and mentoring
- Customer service-oriented
- Relationship building
- Time management
- New business development
- Solution selling
- Positive and upbeat
- Microsoft Office and Office 365
Books I've Read
Books I've Read
- The 7 habits of highly effective People
- Psycho-Cybernetics
- Think and grown Rich
- How to win and influence friends
- Think to Win
- Managing oneself
- The effective executive
Timeline
Territory Manager - Sales and Service
Northcoast Medical Supply DBA ADS
10.2018 - Current
Product Manager
VaporBeast.com
01.2018 - 09.2018
Sales Director
Vapor Beast
01.2016 - 01.2018
Training Manager
Vapor Beast
01.2015 - 01.2016
Sales Manager
Vapor Beast
07.2013 - 01.2015
Insurance Agent
Top Contractors Insurance Services Inc
11.2011 - 01.2013
Insurance Agent
Workcomp for less
03.2010 - 10.2011
Insurance Sales Representative
Salmen Insurance Service
08.2008 - 02.2010
Inside Sales Account Manager
SPY Optic
01.2005 - 07.2008
Vista High School
High School Diploma
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