Theodore Cruz
St. Petersburg,FL
Summary
Focused Security Manager bringing 6 years of experience supporting organizational efforts in uniquely challenging locations. Dedicated to strategic planning and delivery of large-scale objectives, while maintaining highest levels of integrity and respect. Adept at facilitating attainment of complex goals in environments ranging from third-world to war-torn countries. Highly skilled in utilizing advanced technical, business and logistics prowess to streamline processes. Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings, and reviewing CCTV footage for signs of suspicious activity. Adept at improving security policies, reducing incidents such as unauthorized access and improving overall facility security. History of achieving recognition as a strong performer and exceptional security leader. Veteran Security Manager handles department administration, effectively leads teams and establishes effective security plans. Proficient in company needs, behavioral assessments and screening techniques. Observant professional with talent for diffusing conflict and improving operations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Security Manager
Miller and Miller Investigative and Security
Saint Petersburg, FL
06.2021 - Current
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Developed and enforced security policies, procedures, and protocols to protect confidential information.
- Conducted regular staff training on security policies and procedures.
- Maintained team compliance with professionalism guidelines and security team standards.
- Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
- Managed a team of Security Officers responsible for monitoring CCTV cameras and responding to alarms.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Recorded required data for incident reports and files.
- Oversaw highly effective security team and managed scheduling and resource allocation.
- Implemented an incident response process to ensure timely resolution of security issues.
- Trained new security officers on safety protocols and company standards.
- Completed investigations of security incidents and wrote reports for permanent record.
- Investigated security incidents to determine root cause, impact, and recommend remediation plans.
- Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
- Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft, and presence of unauthorized persons.
- Supervised property entrances and exits and monitored employee safety.
- Monitored and authorized employee and guest access to guard against theft.
- Patrolled sites on foot and by vehicle to provide visible deterrence to criminals.
- Performed bi-weekly payroll, set schedules, and dealt with rule infractions.
- Attentively monitored closed-circuit television footage to check for visible suspicious activity.
- Met safety protocols by providing 24-hour armed internal security for multiple events while monitoring security equipment and operational logbooks to control building access.
- Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems.
- Coordinated with vendors for installation of new hardware, software related to network, systems security.
- Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Held routine and surprise drills to keep help security team members practice response plans.
- Compiled evidence for law enforcement officials to use to prosecute criminals.
- Conducted intense investigations of suspected internal employee theft and embezzlement.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Developed and implemented training procedures for newly hired personnel.
- Interviewed and hired security personnel with strong skill sets and expertise.
- Reviewed security practices prior to events and identified potential weaknesses.
- Managed staff schedules for shifts and events to minimize overtime costs.
Security Supervisor
Allied Universal Security Services
Saint Petersburg, FL
06.2017 - 06.2021
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Supervised property entrances and exits and monitored employee safety.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Provided security team leadership and contributed to on-call duties.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Led security team and contributed to on-call shifts.
- Monitored security operations to ensure compliance with established procedures and standards.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Recorded required data for incident reports and files.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Led and directed investigations of accidents, thefts and property loss on premises.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
- Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
- Assessed company security risks and developed actionable solutions to be presented to management.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Monitored and authorized employee and guest access to guard against theft.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Investigated security breaches and took appropriate measures to minimize damage.
- Reviewed security practices prior to events and identified potential weaknesses.
- Interviewed and hired security personnel with strong skill sets and expertise.
- Developed and implemented training procedures for newly hired personnel.
Mechanic Technician
Donewell Trailer and body LLC.
Paterson, NJ
06.2015 - 06.2016
- Replaced worn or defective parts with new ones.
- Performed preventative maintenance on mechanical equipment and machinery.
- Installed, fit, cleaned and repaired valves, caps, hoses, pumps and gaskets.
- Diagnosed mechanical problems and determined solutions to correct concerns.
- Utilized hand tools such as wrenches, pliers, screwdrivers.
- Maintained accurate records of repairs and preventive maintenance activities.
- Conducted routine lubrication of moving parts according to safety protocols.
- Tested, diagnosed, and repaired malfunctioning components.
- Operated pressure pumps, air electrical equipment and mechanical equipment.
- Followed safety regulations while working with hazardous materials and chemicals.
- Assisted in the installation of new machines and equipment.
- Collaborated with other technicians to complete complex projects efficiently.
- Assembled, integrated and repaired equipment or systems in accordance with appropriate standards and procedures.
- Troubleshot, diagnosed and repaired engineering equipment.
Human Resources Specialist
NJ National Guard
Riverdale, NJ
12.2005 - 12.2014
- Provided guidance to managers on disciplinary action and performance management.
- Reviewed job descriptions, identified necessary changes and updated accordingly.
- Analyzed workforce data to develop strategies that address recruitment needs.
- Managed applicant tracking system to ensure accurate records of applicants and employees are maintained.
- Advised management on legal compliance related to employee relations matters such as FMLA, ADA, EEO.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Prepared reports related to HR activities such as turnover rate analysis, absenteeism rate.
- Addressed harassment allegations, work complaints or other employee concerns.
- Conferred with management to develop or implement personnel policies or procedures.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Interpreted and explained human resources policies, procedures or regulations.
- Analyzed employment-related data and prepared reports.
- Prepared or maintained employment records using human resources management system software.
- Delivered inquiry-related data and insights to improve overall employee experience.
- Participated in educational opportunities and read technical publications, updating job knowledge.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Education
GED -
Fort Indiantown Gap
Jonestown, PA08-2006
Skills
- Weapons Screening
- CCTV experience
- Security team leadership
- Security screening
- Safety and security procedures
- Employee Relations
- Schedule Management
- Incident Response
- Schedule oversight
- Report Writing
- Training Management
- Emergency planning
- Operations Management
- Emergency Response
- Training Oversight
- Asset Protection
- Security officer training
Certification
NRA Pistol FIrearm Instructor
Timeline
Security Manager
Miller and Miller Investigative and Security
06.2021 - Current
Security Supervisor
Allied Universal Security Services
06.2017 - 06.2021
Mechanic Technician
Donewell Trailer and body LLC.
06.2015 - 06.2016
Human Resources Specialist
NJ National Guard
12.2005 - 12.2014
GED -
Fort Indiantown Gap
NRA Pistol FIrearm Instructor
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