Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Theodore Gilbert

Northglenn,CO

Summary

Dynamic and results-driven professional with a clean driving record and extensive experience at Display Devices. Proven track record in customer service and time management, consistently achieving on-time deliveries while fostering strong client relationships. Skilled in problem-solving and safe driving practices, ensuring high standards of service and satisfaction.

Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.

Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Driver/ General Assembly

Display Devices
10.2017 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Route Supervisor

Green City Waste
10.2013 - 10.2017
  • Increased customer satisfaction by addressing complaints promptly and implementing corrective actions.
  • Fostered a culture of continuous learning among team members by providing ongoing coaching and development opportunities related to route supervision best practices.
  • Established clear expectations about punctuality and professionalism within the team, leading to an increase in on-time deliveries without compromising quality standards.
  • Reduced fuel costs through implementation of eco-friendly driving techniques and regular vehicle maintenance.
  • Conducted regular performance evaluations for drivers to identify areas for improvement and provide constructive feedback.
  • Assisted in employee hiring, training, and retention efforts, contributing to a stable workforce with low turnover rates.

Drver/Driver /Refuse Collector

Alpine Waste
06.2009 - 10.2013
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

Weekend Manager

Loomis Armored
05.2001 - 06.2009
  • Improved customer satisfaction by addressing and resolving concerns promptly and professionally.
  • Reviewed financial reports daily to monitor profitability, identifying areas requiring cost reduction or revenue enhancement initiatives.
  • Ran daily routes and liability reports.
  • Recruited, trained and motivated staff to achieve seamless delivery objectives.
  • Ensured compliance with all company policies and procedures while maintaining confidentiality of sensitive information.
  • Handled escalated customer issues calmly and effectively, maintaining professional relationships even in challenging situations.
  • Managed staff schedules for optimal coverage during peak hours, resulting in increased efficiency.
  • Provided exceptional leadership through clear communication, setting expectations, and providing support to team members as needed.
  • Monitored inventory levels closely, ordering supplies as needed to avoid stockouts or excess waste.
  • Tracked deliveries from inception through customer receipt.
  • Certified NRA instructor, Smith system driver trainer

Education

High School Diploma -

Aurora High School
Aurora, MO
06-1992

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 6-100 staff members.
  • Documented and resolved customer and employee issues which led to Positive company growth .
  • Achieved great teamwork through effectively helping with constant training and positive reinforcement.

Certification

Colorado Concealed carry permit

Timeline

Driver/ General Assembly

Display Devices
10.2017 - Current

Route Supervisor

Green City Waste
10.2013 - 10.2017

Drver/Driver /Refuse Collector

Alpine Waste
06.2009 - 10.2013

Weekend Manager

Loomis Armored
05.2001 - 06.2009

High School Diploma -

Aurora High School

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Theodore Gilbert