Theodore Gonzalez
Taylors,SC
Summary
Adept at exceeding customer expectations and meeting sales goals, my tenure at Home Depot honed my skills in merchandise receiving, handling, and forklift operation. With strong communication abilities and a knack for maintaining safety and cleanliness standards, I effectively boosted productivity and store efficiency. My background demonstrates a commitment to excellence and adaptability in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Freight Team Associate
Home Depot
Taylors, SC
11.2024 - Current
- Stocked shelves with incoming inventory and ensured proper rotation of stock to maintain freshness.
- Inspected freight for damage or missing parts prior to shipping and receiving.
- Unloaded trucks using forklift or other manual methods as needed.
- Organized and maintained store space in a neat and orderly fashion.
- Ensured compliance with all safety regulations in the store environment.
- Provided support to other team members when needed throughout shift.
- Communicated effectively with supervisors regarding any delays or issues that arose during shift work.
- Worked cooperatively with coworkers to complete tasks efficiently within deadlines.
- Assisted with unloading incoming deliveries with use of dollies and carts.
- Eliminated safety hazards in loading and work areas, removed physical obstructions to truck access and identified slick or icy surfaces and precarious stacking or positioning.
- Reviewed labeling and stocking of on-shelf inventory to verify correct pricing and content information displayed to customers.
- Used boards and pallets to stack freight at designated locations.
- Performed manual lifting and moving of heavy objects on a regular basis.
- Managed time effectively to maximize productivity during shifts.
General Warehouse Associate
Home Depot
Bloomfield, CT
07.2023 - 11.2024
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Supported efficient and timely replenishment of sales floor merchandise.
- Received and processed incoming shipments, verifying accuracy of items received against purchase orders.
- Inspected and tested equipment to ensure proper functioning prior to being placed in inventory.
- Operated powered industrial vehicles such as forklifts to transport goods within the warehouse.
- Organized warehouse areas by moving materials into designated locations using hand trucks or pallet jacks.
- Maintained accurate records of all products shipped and received utilizing computerized tracking system.
- Performed cycle counts of product in inventory to maintain accurate stock levels and identified discrepancies for investigation.
- Assembled customer orders from stock and packaged them for shipment according to established procedures.
- Loaded outbound shipments onto delivery trucks, ensuring that packages were properly secured before transportation.
- Unloaded incoming shipments with a forklift, checking contents against packing slips for accuracy.
- Labeled containers, container tags, or products using marking tools such as labels or ink stamps.
- Repaired damaged packaging material when necessary to prepare items for shipping or storage.
- Cleaned work area at the end of each shift, including sweeping floors and removing debris from dock area.
- Assisted with physical inventories by counting stock items and reconciling actual stock count to computer-generated reports.
- Provided assistance to other departments when needed such as helping unload truck deliveries.
- Followed safety regulations while operating machinery and handling hazardous materials.
- Processed returns from customers per company guidelines including inspecting returned items for damage.
- Ensured compliance with all applicable government regulations regarding safe handling of hazardous substances.
- Managed product transfers between warehouses and locations via internal paperwork processing systems.
- Conducted regular inspections of the facility's equipment to identify any potential issues or malfunctions.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Staged and sorted multiple types of products for loading.
- Used pallet jacks to move items to and from warehouse locations.
- Traced missing material and shipments through vendor and customer communications.
- Conducted research on best practices related to human resources management.
- Provided guidance and advice to employees regarding personnel issues or conflicts.
- Coordinated onboarding activities for new hires including background checks and drug screenings.
- Analyzed trends in employee turnover rates and developed strategies to reduce attrition.
- Participated in the development of departmental goals, objectives, plans, budgets and systems.
Seasonal Maintenance Assistant
Department Of Public Works
Windsor, CT
11.2022 - 05.2023
- Operated mowers, electric clippers and edgers and maintained fresh and groomed grounds for guest enjoyment.
- Spearheaded dedicated focus on facility cleanliness via quick grounds inspections.
- Maintained grounds tools and equipment free from mechanical or safety defects and in top operating condition.
- Cultivated and beautified park grounds and facilities through pruning, weeding and fertilizing across acres.
- Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
- Cleared public and private areas of debris before and after events.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
- Enhanced visibility and improved tree and bush shape through intentional pruning.
- Maintained routine landscaping schedules to boost lawn health.
Retail Sales Associate
Stop & Shop
08.2022 - 11.2022
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Supported efficient and timely replenishment of sales floor merchandise.
Retail Sales Associate
Target
07.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Tracked stock using company inventory management software.
- Loaded and unloaded merchandise using ladder and pallet jack.
Education
High School Diploma -
Central Christian Academy
Southington, CT05.2018
Skills
- Computer Proficiency and Microsoft Office
- Product Promotion
- Exceeding Customer Expectations
- Meeting Sales Goals
- Available Nights, Weekends and Holidays
- Safety and Cleanliness Standards
- Store Policies and Procedures
- Order Processing
- Cash Handling
- Adaptable and Flexible
- Merchandise Receiving and Handling
- Strong Communication and Interpersonal Skills
- Barcode scanning
- Warehouse safety
- Order picking
- Shipping and receiving
- Stock rotation
- Loading and unloading
- Heavy lifting
- Pallet jack operation
- Handheld scanners
- Hand truck safety
- Hand saw safety
- Pallet jack safety
- Package handling
- Hand-eye coordination
- Zoning and stocking
- Package labeling
- Truck loading and unloading
- Shipment inspection
- Forklift certified
- Tagging
References
References available upon request.
Timeline
Freight Team Associate
Home Depot
11.2024 - Current
General Warehouse Associate
Home Depot
07.2023 - 11.2024
Seasonal Maintenance Assistant
Department Of Public Works
11.2022 - 05.2023
Retail Sales Associate
Stop & Shop
08.2022 - 11.2022
Retail Sales Associate
Target
07.2021 - 11.2022
High School Diploma -
Central Christian Academy
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