Theodore Hatch

Gorham Police Department

Gorham, Maine

12.2016 - Current

Backed up patrol officers during difficult stops or to answer complex questions.
Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
Responded to call-outs during periods of low coverage or high demand to serve public in Gorham.
Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
Obtained information from arrested subjects to conduct debriefings.
Provided testimony in court proceedings.
Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
Gave presentations at community groups and public events highlighting work of police officers and special teams.
Commanded on-scene tactical teams during critical incidents.
Structured assignments for subordinates based on current patrol priorities, special requirements and individual strengths.
Built excellent rapport and working relationship with community to build trust and improve upon communication. Continued to chair and direct the members of the TRIAD group.

Gorham Police Department

Gorham, ME

07.2004 - 12.2016

Responsible for the protection of life and property of the citizens in the Town of Gorham, as well as surrounding communities.
Investigated incidents and crimes, collected evidence, and recorded witness statements.
Assessed and managed potential risks and hazardous situations.
Backed up patrol officers during difficult stops or to answer complex questions.
Served court documents and completed civil process duties as warranted.
Interacted regularly with citizens to establish rapport and become familiar presence in area. I also actively chaired community groups for America On Watch and TRIAD from 2005 through 2022.

Hannaford Brothers

Scarborough, ME

02.1987 - 07.2004

Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Controlled store inventory and reviewed cash handling and operations reports.
Procured, priced and managed inventory levels for the entire chain of retail locations from Maine to North Carolina.
Exhibited excellent people skills during interaction with employees and customers, earning the "Employee of The Year" recognition multiple times, in different locations.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Received specialized training for staff engagement, gender diversity and cultural programs that increased operational quality.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Investigated employees and administered the appropriate levels of discipline, up to and including discharge from the organization.

Summary