- Startups
- Cooking and Foraging
- Strategy Games
- Blockchain Technology and Cryptocurrency
- History
- Food Tourism
- Drawing and Painting
Theodore Hoxie
Dover,NH
Summary
With over 10 years of experience in the Salesforce ecosystem and related business applications, this diverse and techno-functional professional has honed skills in solving complex problems and collaborating with individuals at all levels to design effective solutions within the Salesforce software development lifecycle. In addition to technical expertise, strong CRM, automation, and data integration capabilities have been showcased through the successful founding and management of a startup. Now fully dedicated to pursuing new career opportunities that will allow leveraging extensive experience and driving impactful results after transitioning Gathergrub into a part-time venture.
Overview
12
12
years of professional experience
4
4
Certification
Work History
Founder & CEO
Gathergrub.com
03.2024 - Current
- Responsible for bootstrapping a geolocation-based platform that connects people with local, independent restaurants
- Conducted market and technical research
- Wrote and managed user stories for product features and development within GitHub
- Defined technical requirements and technical drawings
- Completed provisional patent application
- Architected the platform’s tech stack architecture within Supabase & Knack
- Developed and manage website design with SEO strategies for visibility
- Helped build mobile application features primarily in python and react
- Implemented data scraping and normalization for consistent data quality
- Developed AI speech-to-parsed text tools for enhanced user interface functionality
- Handled formation setup, accounting, and general business administration
- Completed a provisional patent application: 009E-01R
Solutions Architect & Configuration Specialist
Komodo Health
01.2022 - 03.2024
- Configured and customized the Salesforce Health Cloud platform to meet specific patient services requirements, utilizing managed package configurations and core Health Cloud components
- Implemented and managed patient-centric workflows and journeys, tailoring standard and configurable options to enhance patient engagement and service delivery
- Led discovery calls and facilitated in-depth requirements gathering sessions with stakeholders to ensure customized solutions were aligned with business needs
- Developed and delivered comprehensive training materials for end-users and administrators, including live training sessions for various teams
- Designed and built custom solutions for multiple clients, including the Patient Journey Navigator (now Komodo Care Connect), involving custom metadata, data mapping, testing, debugging, and integration work
- Built/configured 100s of Nintex Drawloop Docgen packages, a tool for automating document generation in Salesforce
Application Manager
Blue Mantis
06.2019 - 12.2021
- CRM Administration/Training - 100+ Users - Salesforce.com
- Financial Force Administration/Training 100+ Users – PSA
- Ad-hoc Reporting/Dashboards
- Business/Data Analysis
- Vendor Management
- Application Integrations
- Classic to Lightning Migration
Sales Operations Administrator
Globalsign
12.2017 - 06.2019
- Salesforce.com Administration/Trainings
- Business/Data Analysis
- Ad-hoc Reporting/Dashboards
- Vendor Management
Enterprise Application Analyst
Bottomline Technologies
04.2015 - 05.2017
- CRM Administration - 500+ Users - Salesforce.com
- Backup Admin – Financial Force (Certinia)
- Business/Data Analysis
- Project Management - Agile / Scrum
- Ticket Management
- Application Administration/Implementations/Migrations/Integrations
- Vendor Management
Sales Coordinator/Operations
C2 Systems
03.2014 - 04.2015
- Admin: MS Dynamics CRM, and Smartsheets
- Track all sales efforts and ensure data integrity
- Track and ensure payments of invoice and recurring contracts
- Sales reports and forecast goals
- Improved sales process and data centralization/standardization
- Mange license tracking
- Manage and organize lead generation efforts
- Research and evaluations of software applications
- Streamline sales cycle process with marketing initiatives
- PowerPoint presentations
- Social committee member - improve social capital
Business Development Coordinator/Operations
Neoscope
01.2013 - 03.2014
- Admin: AutoTask, Constant Contact, and Salesforce
- Inside/outside sales and lead generation
- Implemented Salesforce: migration, sales processes, data management, employee training, and custom developments
- Sales operations - redefined sales processes and procedures
- Vendor management and employee training
- Research and evaluations of software applications
- Content editing- website, social media pages, email campaigns
- Event networking and expo coordination
- Quotes and proposals
- Vertical market campaigns
- Streamline sales cycle process with marketing initiatives
- Website redesign: updated all content, services, and layout
- Continued brand recognition: community involvement, SEO Efforts, and networking events
Education
Bachelors -
01.2011
Skills
- Salesforce Administration, Architecture & Implementation
- Advanced Reports & Dashboards
- Business Process Optimization & Automation
- Integration Mapping and Data Management
- End User Training and Client Support
- Salesforce Connected App Administration
- Requirements Gathering & Documentation
- Native & 3rd Party App Implementation
Certification
Salesforce Administrator Certification 401
Salesforce Certified Sales Cloud Consultant
LinkedIn Sales Navigator
DiscoverOrg Sales Certification
Technologies
Methodologies: Agile / Scrum
CRM & Marketing Automation Platforms: Salesforce.com, Pardot, ExactTarget, Marketo, HubSpot, InsideSales.com, LinkedIn Sales Navigator, Veeva Network, Airtable, Komodo Care Connect, Knack
Document & Workflow Management: DocuSign, Conga Composer, Clicktools, Nintex
Survey & Feedback Tools: Alchemer, Survey Monkey, Constant Contact, Act-On, Hoopla, Fillout
Power User: Power BI, Lucidchart, Draw.io, Mapbox, MS Word, Excel, PowerPoint, Outlook, Smartsheets, GitHub, Jira, Confluence, Teams, Slack, Apify, AI Tools
Development: VS Code, Python, React
Interests
Timeline
Founder & CEO - Gathergrub.com
03.2024 - Current
Solutions Architect & Configuration Specialist - Komodo Health
01.2022 - 03.2024
Application Manager - Blue Mantis
06.2019 - 12.2021
Sales Operations Administrator - Globalsign
12.2017 - 06.2019
Enterprise Application Analyst - Bottomline Technologies
04.2015 - 05.2017
Sales Coordinator/Operations - C2 Systems
03.2014 - 04.2015
Business Development Coordinator/Operations - Neoscope
01.2013 - 03.2014
University of New Hampshire - Bachelors,
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