Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Volunteer Experience
Personal Information
Timeline
4b
Theodore Jordan Johnson

Theodore Jordan Johnson

Senior Project Manager
Bedford NH,USA

Summary

Retired U.S Army Combat Veteran, Defense Contractor, and Business Owner who will bring wisdom and experience across the full spectrum of business domain to build teams, solve problems and provide solutions. Project Management (PM) experience spans U.S Military Department of Defense, Defense Contracting, Service-Disabled Veteran Owned Small Business (SDVOSB) State / Federal contract awards and commercial business in the financial, insurance industry and E-Commerce parcel delivery with Amazon Logistics. PM noted skill sets developed include a mastery in communication and interpersonal skills, the ability to negotiate and resolve conflicts, using a Servant Leadership style to build teams using empathy and commitment to solve problems with innovative solutions. Results from expertise as your PM will create an impact of the project directly to and across the various business functions, an understanding of that impact of the project to the overall business, the integration of business goals into project scope and deliverables leading to developing metrics to track deliverables, with an understanding of project and business dependencies. To control outcomes, I have learned a hybrid approach of PM methods is the best practice such as the PMBOK, Agile, Lean, Kannan, as a process to deliver results to product and life cycle deliverables. As a method I coordinate each stage of project life cycle process groups to PM industry standards. Proven ability to lead project teams in a variety of organizational structures to integrate and coordinate with cross functional teams to achieve project goals. Expertise in establishing clear and concise communications with C-suite executive stakeholders delivering transparency, risk identification and forecast of potential change orders throughout the project life cycle. Mastery of the project management reporting process delivered through written reports, presentations, spreadsheets, and briefings formats. Proficiency in technology platforms to connect people, organizations, and resources across the business eco system.

Overview

18
18
years of professional experience
1
1
Certification

Work History

SENIOR PROJECT MANAGER

DYNAMIC SYSTEMS INC
BEDFORD, NH
08.2022 - Current
  • Assigned as Professional Services Proposal Manager responsible for a pipeline of $20M Quarterly
  • Assigned a portfolio of 5 projects worth $5.2 M annual

OWNER

JOHNSON APPLIED SOLUTIONS LLC, JAS
HOOKSETT, NH
01.2015 - 01.2022
  • Johnson Applied Solutions is a service-disabled, veteran-owned small business (SDVOSB), Winning Commercial and State Contract Awards with a revenue value of $14.2M
  • Experience with Learning Management Systems (LMS), eLearning development tools such as Goggle Classroom, Articulate, and virtual training tools and platforms such as Zoom, MS Teams, WebEx.through Texas Education Agency and Amazon DSP Program
  • Amazon DSP Project: Recruited, trained, and led a team of 160 Delivery Associates and staff delivering over 2 million packages annually, deploying 80 routes daily and producing over $11M in annual revenue (highest FICO safety average in the nation with an 840 score)
  • Texas Education Agency Project: Offer impeccable advocacy training for developmental disability’s community with Texas Partners in Policymaking Program.

DELIVERY SERVICE, PROJECT MANAGER

JOHA, PROVIDER
HOOKSETT, NH
11.2019 - 05.2021
  • Initiated new start-up project charter with stakeholder Amazon Logistics (AMZL) while serving as the delivery service.
  • Project Manager of corporate staff consisting of 25 professionals (8 Teams) to include (HR, Operations, Fleet, Compliance, Quality, Technology, Marketing, and Training Directorates)
  • Earned 92% “Fantastic Plus” (highest net plus 7 weekly bonus) rate, top 5% in Global Rank by using technology driven data analytics to forecasts product delivery completion rate as required based on performance trends
  • Daily package delivery rate of 97%.
  • Streamlined processes by integrating technology platforms to include, Amazon Logistics Portal, ADP CRM, HRIS, driver e-mentor, and CORTEX Telematics information management into a single platform
  • Maintained 100% contract compliance throughout the term of service as a Delivery Service Provider
  • Supports customers on technical questions regarding the delivery package service though dedicated call center assistance
  • Screened, hired, onboarded, and trained a team of 160+ delivery associates, delivering 2M+ parcels each year
  • Carried out a weekly operation during the entire COVID 19 Pandemic to manage issues of 2.4% unemployment
  • Designed and introduced a virtual driver’s training and safety program in English and Spanish
  • Earned the highest rating for best delivery services, generating $11M in annual revenue, and the highest FICO safety average in the Nation with an 840 score.

MARKET DIRECTOR

COMBINED INSURANCE OF AMERICA
SAN ANTONIO, TX
06.2015 - 11.2015
  • START-UP (5 MONTH CONTRACT)
  • Grew a startup insurance market by recruiting and hiring 4 territories managers and 30 agents, producing over $25K a week in insurance premium in one quarter
  • Implemented training program with 82% of agent team achieving weekly sales goals
  • Recognized as the # 1 ranking out of 75 national markets in workforce growth and annualized premium sales
  • Implemented a training program with 82% of the agent team to achieve weekly sales goals
  • Transitioned Market to a combined Military and Spanish Language spanning all South Texas.

PROJECT MANAGER

AIR FORCE SECURITY ASSISTANCE AND TRAINING, JOINT BASE, CHENEGA APPLIED
SAN ANTONIO, TX
09.2013 - 04.2015
  • Transitioned Program from Trofholz Technology contract to Chenega Applied Solutions for the monitoring and control process group
  • Develops WBS and WBS dictionary as baseline for scope definition and effective integrated cost/schedule management for project initiation and negotiation of proposal to the Royal Saudi Airforce
  • Initiated and executed phase 4-5 of the largest foreign military sales program in U.S history, a $29.6B Saudi F-15SA Fleet Modernization Program
  • Authorizes the work and organizes cross functional contractor, government, military and coalition partner activities and manages/tracks work accomplished to baseline plans to ensure rate of work completion was below budget, ahead of schedule and within scope
  • Integrated and led a diverse team of joint service, USAF military, Saudi coalition, multi-echelon staff members, and contractors to form a resource prioritization working group that renovated a $12M training facility 30 days ahead of schedule
  • Conducts program management reviews to drill down into issues on projects, identify risks, develop corrective actions, and communicate issues, impacts, and corrective actions to project teams
  • Recruited and built 6 Teams totaling 30 Military Training Instructors providing military acculturation for 500 Royal Saudi Air Force (RSAF) Cadets additionally recruited 50 contract English as a Second Language Instructors as part of the RSAF contract
  • Leads team to identify and quantify risks and opportunities; leads risk mitigation and opportunity capture activities
  • Identifies scope changes and develops product/project positions for equitable cost and schedule adjustments
  • Earned Exceptional (highest rating) (Contractor Performance Assessment Reporting System) CPARS Rating during this reporting period.

PROJECT MANAGER

AIR FORCE DEFENSE LANGUAGE INSTITUTE ENGLISH LANGUAGE CENTER, TROFHOLZ TECHNOLOGIES
SAN ANTONIO, TX
09.2011 - 04.2015

Program Manager

DEFENSE LANGUAGE INSTITUTE ENGLISH LANGUAGE CENTER
01.2011 - 01.2015

Director

U.S. ARMY SOUTH
SAN ANTONIO, TEXAS
01.2007 - 01.2010

Education

Master’s degree - business administration

Southern New Hampshire University
Manchester, NH
03.2025

Master’s degree - public administration

Troy University
Troy, AL

Bachelor of Arts Degree - Political Science

Western Illinois University
Macomb, IL

Associates of Arts Degree - General Studies

Kaskaskia College
Centralia, IL

United States Army War College -

Carlisle, PA

United States Army Command & General Staff College -

Fort Leavenworth, KS

United States Army Infantry Officer Basic & Advanced -

Fort Benning, GA

Skills

  • Agile
  • Waterfall
  • Software Development Life Cycle
  • Project Management
  • Relationship Building
  • Enterprise Risk Management
  • Scope
  • Schedule
  • Cost
  • Quality
  • Stakeholder Management
  • Integrated Change Management
  • Microsoft Office Suites
  • PMBOK
  • Microsoft Project
  • FAR Contracting
  • Risk Management
  • Data Analysis
  • Project Financial Data
  • Cross Functional Team Leadership
  • Proactive Decision Making
  • MS Project
  • Regulatory compliance
  • Data analysis
  • Information technology management
  • Financial administration
  • Meeting facilitation
  • Business case development
  • Requirement gathering
  • Client relationship management
  • Problem-solving aptitude
  • Performance monitoring
  • Project plan development
  • Teamwork and collaboration
  • Strategic thinking

Affiliations

  • Bedford Rotary
  • Boy Scouts of America Troop 1776
  • VFW & American Legion
  • Partner New Hampshire Foodbank

Certification

  • Project Management Professional (PMP), 07/01/2
  • Active Top Secret Security Clearance

Volunteer Experience

  • Big Brother Big Sister Volunteer
  • Bedford Men’s Club
  • Bedford Rotary
  • BSA Troop 1776

Personal Information

  • Total Experience: 20 Years’ Experience in Agile, Waterfall, & Hybrid Project Management
  • Title: Senior Program Manager

Timeline

SENIOR PROJECT MANAGER

DYNAMIC SYSTEMS INC
08.2022 - Current

DELIVERY SERVICE, PROJECT MANAGER

JOHA, PROVIDER
11.2019 - 05.2021

MARKET DIRECTOR

COMBINED INSURANCE OF AMERICA
06.2015 - 11.2015

OWNER

JOHNSON APPLIED SOLUTIONS LLC, JAS
01.2015 - 01.2022

PROJECT MANAGER

AIR FORCE SECURITY ASSISTANCE AND TRAINING, JOINT BASE, CHENEGA APPLIED
09.2013 - 04.2015

PROJECT MANAGER

AIR FORCE DEFENSE LANGUAGE INSTITUTE ENGLISH LANGUAGE CENTER, TROFHOLZ TECHNOLOGIES
09.2011 - 04.2015

Program Manager

DEFENSE LANGUAGE INSTITUTE ENGLISH LANGUAGE CENTER
01.2011 - 01.2015

Director

U.S. ARMY SOUTH
01.2007 - 01.2010

Master’s degree - business administration

Southern New Hampshire University

Master’s degree - public administration

Troy University

Bachelor of Arts Degree - Political Science

Western Illinois University

Associates of Arts Degree - General Studies

Kaskaskia College

United States Army War College -

United States Army Command & General Staff College -

United States Army Infantry Officer Basic & Advanced -

Theodore Jordan JohnsonSenior Project Manager