Theodore lane
Reynoldsburg
Summary
Dynamic HVAC professional with extensive experience at Franklin Heating and Cooling, excelling in diagnostic testing and system maintenance. Proven track record of enhancing customer satisfaction through timely repairs and exceptional problem-solving skills. Adept at mentoring teams and developing training materials, fostering a collaborative environment for skill advancement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Technician
Franklin Heating and Cooling
02.2023 - Current
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Developed comprehensive training materials to onboard new technicians, resulting in faster acclimation to role responsibilities.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
HVAC-R Service Technician
Franklin Heating and Cooling
04.2021 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Demonstrated exceptional problem-solving abilities, often troubleshooting and repairing complex HVAC-R issues under challenging conditions.
HVAC-R Technician
Edwards Electrical Mechanical
05.2017 - 03.2021
- Enhanced system efficiency by conducting regular preventative maintenance tasks on HVAC-R equipment.
- Responded to emergency HVAC service requests promptly, finding swift resolutions.
- Increased safety standards, strictly adhering to OSHA guidelines during all service calls and installations.
- Installed components to improve HVAC system performance.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
HVAC-R Service Technician
American Mechanical Group
04.2013 - 05.2017
- Used technical skills, tools, and techniques like soldering to repair parts.
- Inspected cooling systems and identified potential problems.
- Performed routine maintenance on heating and cooling systems.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
Education
Certificate in Both Residential/Commercial HVAC-R - HVAC
Columbus State Community College
Columbus, OH01-2011
Skills
- Testing and repair
- Diagnostic testing
- Safety compliance
- System maintenance
Certification
OSHA 30
Timeline
Lead Technician
Franklin Heating and Cooling
02.2023 - Current
HVAC-R Service Technician
Franklin Heating and Cooling
04.2021 - Current
HVAC-R Technician
Edwards Electrical Mechanical
05.2017 - 03.2021
HVAC-R Service Technician
American Mechanical Group
04.2013 - 05.2017
Certificate in Both Residential/Commercial HVAC-R - HVAC
Columbus State Community College
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