Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
References
Timeline
Generic

Theodore Michaud

Seward,NE

Summary

Proven to excel in fast-paced environments, I leveraged inventory management and guest relations skills at Walmart and Bryan Health, East Campus, enhancing customer satisfaction and streamlining operations. Skilled in POS system operation and adept at fostering positive guest experiences, my approach significantly improved service efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Food and Consumables

Walmart
Seward, NE
10.2023 - 08.2024
  • Suggested food and beverage items to customers based on their preferences.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Identified needs of customers promptly and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Receiving Unloader

Walmart
Seward, NE
06.2021 - 10.2023
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Engaged in physical lifting of items when necessary, adhering to ergonomic lifting techniques.
  • Assisted sorters by loading trucks with assigned packages for routes.
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Unloaded delivery trucks and verified contents against invoices.
  • Stocked merchandise by UPC codes and read labels to match.
  • Stocked shelves, racks, and bins with new or transferred merchandise.

Food Service Worker

Bryan Health, East Campus
Lincoln, NE
01.2017 - 09.2020
  • Assisted with inventory management and restocking supplies as needed.
  • Performed variety of duties related to food service.
  • Made meals in accordance with company standards and requirements.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Properly stored all leftover food items after each shift.
  • Maintained safe food handling practices to prevent germ spread.
  • Assembled and served meals according to specific guest requirements.
  • Refilled condiments, napkins and server workstations.
  • Maintained professional demeanor during interactions with customers and co-workers.

Education

High School Diploma -

Lincoln Northstar
Lincoln, NE
05-2021

Skills

  • Guest issue resolution
  • Guest relations
  • POS system operation
  • Payment processing
  • Dining room setup
  • Allergy awareness
  • Order management
  • Inventory management

Languages

English
Professional

Certification

  • food handlers certificate

Accomplishments

  • I have been awarded by managers asking me to become a team lead because they thought I would do well as one

Affiliations

  • Content Creator
  • Outdoor specialist
  • Cook savvy

References

References available upon request.

Timeline

Food and Consumables

Walmart
10.2023 - 08.2024

Receiving Unloader

Walmart
06.2021 - 10.2023

Food Service Worker

Bryan Health, East Campus
01.2017 - 09.2020

High School Diploma -

Lincoln Northstar

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Theodore Michaud