Theodore Milstead

Maintaining the utmost standard for customer service during high-volume shifts while staying calm and composed. Enhanced customer satisfaction with timely greetings upon arrival and answering any potential customer's inquires. Handling of all incoming phone calls which include food orders as well as any and all questions. Balanced my responsibilities as the host while assisting in the cleaning and organization of the dining area. Trained new employees on how to handle and execute restaurant procedures to conserve a team friendly environment. Streamlined communication between the customers and various members of staff.

Assisted in the front office to ensure all materials ordered for the upcoming year were delivered on time. Organized workbooks and textbooks for all grade levels to ensure each were transported to the correct place. Sorted incoming mail and made sure each item was given to the correct individual. Trained new employees on organizational procedures to ensure a cohesive and team friendly work environment. Participated in a multitude of tasks around the school to guarantee a seamless transition into the new school year. Enhanced productivity by providing ongoing support to fellow interns. Provide aid to individual teachers' requests, completing all tasks deemed necessary before the student's arrival.