Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
Generic

Theodore Radcliff

Aurora,IL

Summary

Experienced financial services and sales professional with the ability to build and cultivate relationships. A resourceful and diverse professional who has sold mortgages, bank products along with other services. Exceeded sales goals on a consistent basis as well as marketing strategies for new products.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Oncourse Home Solutions
05.2023 - 04.2024

Oncourse Home Solutions is a company based in Naperville IL that provide homeowner protection plans and services to all the utiities of a home


I am responsible for taking 30-50 inbound calls from homeowners and renters who are trying go start, stop or transfer their natural gas. My primary focus was to sell various warranty products to every customer.




Loan Officer Assistant

Loan Depot
09.2021 - 05.2023
  • Company Overview: Loan Depot is in Irvine, California based company which sells mortgage and non mortgage lending products.
  • I was responsible for providing sales support to the branch loan officers by contacting customers who had completed online applications for a new home purchase or refinance.
  • My primary focus is to collect and upload income documents for selected loan programs.
  • Ensure borrowers received all loan documents.
  • Coordinate with realtors regarding closings.

Home Equity Lender

Busey Bank
12.2018 - 09.2021
  • Company Overview: Busey Bank is a bank based in Illinois that offers a variety of personal banking options including checking, savings loans and credit cards.
  • Specialized in selling helocs and lines of credit to bank customers and self generated leads.
  • Cross selling other bank products.
  • Helping borrowers with loan documents.

Account Manager

Get Approved Mortgage
12.2010 - 12.2018
  • Company Overview: Get Approved Mortgage is an Illinois based mortgage company that specialized in selling conforming and non conforming loan products.
  • Collected and reviewed loan documents for final packaging.
  • Provided Vp of lending pipeline reports of all active loan officers.
  • Coordinating first time home buying and credit building seminars to potential clients
  • I would also provide debt consolidation and financial planning to veterans.


Purchase Specialist

Ameriquest Mortgage Company
08.2003 - 09.2007
  • Company Overview: Ameriquest Mortgage Company was a subprime lender based in Irvine Ca that specialized in refinancing and new purchase loans
  • Sold new purchase loans in Indiana, Illinois and the chicagoland area whether first time home buyers or investment property owners
  • Maintained a 15 million dollar pipeline in new purchase contracts every quarter as well as establishing relationships with realtors in the chicagoland area
  • Ameriquest Mortgage Company was a subprime lender based in Irvine Ca that specialized in refinancing and new purchase loans

Education

Field Artillery Sgt -

Illinois Army National Guard
01.1992

Bachelor of Arts - Journalism, Finance

Columbia College
01.1991

Skills

  • Customer service
  • Problem-solving
  • Active listening
  • Adaptability and flexibility

Certification

NMLS, 1623812

Military Service

Illinois Army National Guard, Field Artillery Sgt, 1986-1992

Timeline

Customer Service Representative

Oncourse Home Solutions
05.2023 - 04.2024

Loan Officer Assistant

Loan Depot
09.2021 - 05.2023

Home Equity Lender

Busey Bank
12.2018 - 09.2021

Account Manager

Get Approved Mortgage
12.2010 - 12.2018

Purchase Specialist

Ameriquest Mortgage Company
08.2003 - 09.2007

Bachelor of Arts - Journalism, Finance

Columbia College
NMLS, 1623812

Field Artillery Sgt -

Illinois Army National Guard
Theodore Radcliff