Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Theodore Rodgers II

Orlando,Florida

Summary

Organized Operations Support Staff verifies orders and coordinates fulfillment services to support operational efficiency. Fosters collaborative team environment to drive positive customer experiences. Proficient with office machinery and leverages strong multi-tasking skills to meet deadlines by prioritizing assignments.

Overview

30
30
years of professional experience

Work History

Operations Support Lead

Rumberger Kirk & Caldwell P.A
2009.04 - Current
  • Oversee all operations of the copy center and mailroom
  • Provide quality service for internal executives and provide an elevated level of Reprographics such as document scanning and electronic filing
  • Travel and set-up for local and out of town legal trials
  • Keep and stock supplies for the office
  • Fill request for all office staff and attorneys
  • Provide paper and digital copies of legal documents.

Account Associate Account

Xerox Corporation
2008.07 - 2009.04
  • Service representative, float to all local Xerox accounts and provide top tier level coverage.

Mail and Audio

Hewitt & Associates
2004.03 - 2008.07
  • Visual
  • Mail and audio set-up for meetings and conferences.

Senior Clerk/Document Processor

Florida Department of Financial Services
1994.01 - 2002.01
  • Mail and public information request for Florida insurance.

Education

Bachelor's - Science-Criminal Justice

University of Central Florida

Associate - Arts

Seminole State College

Skills

  • Knowledge of Chrome River, Microsoft Office (Excel, PowerPoint, Word, Outlook)
  • Extensive knowledge of Reprographics.
  • Information Security Protocols
  • Analysis and Research
  • Customer Engagement
  • Operations Tracking
  • Support Services
  • Staff Assistance

Additional Information

  • Experience in the organization and administration of office procedures, records management, accounting and scheduling. Ability to prepare reports in concurrent with various projects. Manage deadlines related to public records requests and subpoenas duces tecum. Identify confidential, privileged, and/or exempt information on agency records. Communicate professionally and interact effectively with personnel and the public. Communicate and perform all work efficiently and effectively both in the or out of the office. Meet all attendance and punctuality requirements by reporting to work consistently and on time. Perform other duties as assigned knowing my duties, responsibilities, and activities may change at any time, with or without notice. Communicate the status of the all requests and subpoenas duces tecum. Identify and recommend system improvements and enhancements to manager. Effectively manage rapidly changing priorities and deadlines. Ability to work well with others .Ability to manage and handle high volume of daily work tasks. Ability to coordinate work activities.

Timeline

Operations Support Lead

Rumberger Kirk & Caldwell P.A
2009.04 - Current

Account Associate Account

Xerox Corporation
2008.07 - 2009.04

Mail and Audio

Hewitt & Associates
2004.03 - 2008.07

Senior Clerk/Document Processor

Florida Department of Financial Services
1994.01 - 2002.01

Bachelor's - Science-Criminal Justice

University of Central Florida

Associate - Arts

Seminole State College
Theodore Rodgers II