Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Enjoy every moment and complete tasks that need to be completed, like detication to work
Work Availability
Timeline
Generic

Theodore A Smith

Lancaster,PA

Summary

Knowledgeable candidate provides excellent customer service to passengers from all walks of life. Offers directions, answers questions and resolves problems arising within the shipping and receiving of equipment. Proactive and dependable with excellent work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking Material handler who provides reliable and consistent service. Knowledgeable about State wide roads and successful planning efficient routes. Over 30 years of experience and licensed in PA and NC.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Private Hire Driver

Telecommunications Elite Design
05.2018 - Current
  • Enhanced customer satisfaction by providing timely and efficient Shipping and Receiving services, handling all 9-5 deliveries of equipment Local and Throughout United States
  • Streamlined strong relationships with clients, leading to repeat business and positive referrals.
  • Promoted use of company's app/website among clients and General Manager.
  • Improved skills related to safety protocols, navigation techniques, or communication strategies to fill and completed calendar to obtain professional workflow.
  • Executed all documentation records per company guideline to their internal and external departments.
  • Provided exceptional customer assistance during emergencies or other difficult situations that arose during trips.

Telecommunications Elite Design

Owner Operater
02.2014 - 04.2024
  • Collaborated with teams with 5 to 10 technicians to complete large-scale installation projects on time and within budget.
  • Developed strong relationships with fellow technicians, fostering teamwork throughout department.
  • Conducted pre-installation site surveys to ensure proper planning and preparation for upcoming projects.
  • Streamlined workflow processes, identifying areas for improvement in overall efficiency and effectiveness of installations.
  • Successfully balanced multiple assignments simultaneously while maintaining high-quality work standards under tight deadlines.
  • Adhered to safety protocols during installations, minimizing risk of injury or damage to property.
  • Improved customer satisfaction by efficiently installing and troubleshooting telecommunication systems.
  • Mitigated potential service interruptions by proactively identifying potential issues during routine maintenance checks.
  • Worked closely with sales teams to provide accurate estimates for potential clients based on project scope and requirements.

Cable Splicer

BJ Baldwin
01.2012 - 01.2014
  • Contributed to safer work environments by strictly adhering to safety protocols during cable installations and repairs.
  • Managed $800k inventory supplies with tools necessary for efficient daily operations, minimizing delays due to missing resources.
  • Maintained accurate records of completed work orders, inventory usage, and customer interactions for streamlined operations.
  • Demonstrated expertise in various splicing techniques for both copper and fiber optic cables, resulting in high-quality installations.
  • Increased efficiency in cable splicing tasks, utilizing state-of-the-art equipment and tools.
  • Supported quality assurance efforts by conducting regular audits of completed work, identifying areas for improvement or retraining as necessary.

Education

Obtained Completion Certificate - Telecommunications

Nation Cable Institute of Technology
Company Sponsored Courses
08.2005

High School Diploma -

Coatesville Area Senior High School
Coatesville, PA
06.1987

Skills

  • Dealing with National electric code and OSHA regulations
  • Blueprint reading and Design
  • Telephone Networks/Telephone wiring and punch downs
  • Microsoft Office (word, excel, PowerPoint)
  • Beco Equipment LLC 2022 to 2024 Skills:
  • Shipping and Receiving
  • Data entry
  • Keeping scheduled calls
  • Company representation through business events (conferences, trade shows, throughout United States)
  • Networking business and people
  • Scheduled equipment deliveries
  • All documentation to appropriate departments
  • Most important ability by far has always been availability, I have always missed very little time

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 70 staff members.
  • Achieved Metrics through effectively helping with Training and Development.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Executed Company training and development by introducing Microsoft Office to track and design attenuation charts to insure quality control

Certification

  • Certified Drivers safety trainer, Cablenet Services - 2006 to 2011
  • Certified Ladder Safety Trainer 2006 to 2011
  • ForkLift Certification Beco Equipment 2022 to present

Enjoy every moment and complete tasks that need to be completed, like detication to work

I like completing tasks assigned and learning all I can about a position to excell before moving up in the company I work for/with.  Learning your job, is the only way you can help people as the company moves forward, dedication to ones craft I find important.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Private Hire Driver

Telecommunications Elite Design
05.2018 - Current

Telecommunications Elite Design

Owner Operater
02.2014 - 04.2024

Cable Splicer

BJ Baldwin
01.2012 - 01.2014

Obtained Completion Certificate - Telecommunications

Nation Cable Institute of Technology

High School Diploma -

Coatesville Area Senior High School
Theodore A Smith