Theodore Smith
Port Orchard,WA
Summary
Reliable Lead Hand with exceptional team leadership and delegation skills. Proven history of offering management support in business tasks. Aiming to utilize strong critical thinking skills and a resourceful approach to problem-solving. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Hand
Blackstone Construction Llc
02.2024 - Current
- Coordinated team tasks to complete projects on time and within budget constraints.
- Ensured a safe work environment by adhering to safety protocols and conducting regular inspections.
- Maintained updated knowledge of company policies and trained employees on rules and procedures regularly.
- Adhered to industry safety protocols and enforced team member compliance.
- Established clear expectations for performance standards within the team encouraging accountability among all members.
- Boosted overall productivity by providing hands-on training and guidance to junior team members.
- Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
- Optimized workflows with effective communication among team members, resulting in higher quality output.
Delivery Driver
Mauer Logistix
05.2021 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Cable Installation Technician
Prince Telecom
11.2014 - 01.2021
- Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Consistently achieved performance metrics related to installations per day while still maintaining high levels of customer satisfaction rates.
Foreman
Tower Services International
05.2011 - 10.2014
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
Education
High School Diploma -
Beau Chene High School
Arnaudville, LA05.1999
Skills
- Inventory Control
- Team Oversight
- Safety Protocols
- Team Member Training
- Team member development
- Management Support
- Regulatory Compliance
- Team Coordination
Certification
CPR
Basic First Aid
Fiber Optic Cleaning and Scoping
Basic Climb and Rescue Teacher
Rigging
Confined Spaces
Radio Frequency Poisoning
CPR certified
Up to date on CPR procedure
Timeline
Lead Hand
Blackstone Construction Llc
02.2024 - Current
Delivery Driver
Mauer Logistix
05.2021 - 01.2024
Cable Installation Technician
Prince Telecom
11.2014 - 01.2021
Foreman
Tower Services International
05.2011 - 10.2014
High School Diploma -
Beau Chene High School
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